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or if you don't know, who else can i ask?"],"parameters":[{"name":"account","isRequired":true,"priority":1,"prompt":"Which account balance would you like to view?","suggestions":["current account","savings account"],"entityName":"account","intentName":"Bank balance (Generic)"}]},{"action":"","name":"Bank Balance (Savings)","priority":3,"replies":["Your Savings account balance is INR 123456"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["saving acc bal","savings balance","savings bal","show savings acc bal","wanna see savings bal","get my savings balance","what is my savings balance","what is my savings acc balance?","show me the savings account balance","what is my savings account balance?","what is the amount in my savings account","whats my savings account balance?","what is my savings account balance","how many usd do i have in savings","i want to know my savings account balance","savings account balance","savng acc bal","savngs acc ba"],"parameters":[]},{"action":"","name":"benefits/features of accounts (new)","priority":3,"replies":["Bank offers different types of accounts as per your needs. Please follow the link to find the account type of your choice https://goo.gl/l9lsaB"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what all feature will i get using savings account","can you show the features of the savings account?","what are the special features of savings account","what all features are availed in savings account","can you show me the features of savings account","temme the benefits of getting savings acc","what are the features of savings account","what are the benefits of savings account","features of savings account","what are the types of credit cards?","why should i open a demat account ?","give me the features of savings account"],"parameters":[]},{"action":"","name":"benefits/features of loans (new)","priority":3,"replies":["Our rate of interest, default charges, amounts and duration vary based on your credit score and loan type. Please visit us in our branch so we can have a longer conversation about the same with you. (loan module not activated)"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how much is the interest for fixed rate loan","how does the rate vary for variable rate interest loan","what are the rates for variable rate loan?","what is the variable rate loan?","what is a fixed rate loan","what is the maximum interest rate on loans?","what is the minimum interesr rate applicable on loans?","how much is the base rate in hdfc","whats your base rate","what is your rate of interest on term loan?","show me the lowest interest rate possible on home loans","show me the lowest interest rate possible on loans","whats the minimum interest rates on loans","what is the base cost of loans","what is the base rate","if i wanted a loan how much would it cost","at what interest rates i can get loans now","what are loan rates now","what are loan interests currently","what are interest rate currntly","what rate can i get","what is hdfc base rate","what rate can i get a home loan 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Or you can log in to your net banking > Cards > Auto Debit > Deactivate."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want ot cancel the auto pay instruction, what should i do?","how can i cancel my autopay service","what is the procedure to cancel the auto pay?","how do i cancel the auto pay system?","i want to cancel the auto pay method","how to cancel the auto pay for my credit card?","what are the steps i should carry to cancel auto pay?","how do i cancel my auto pay in credit card","i want ot cancel the auto pay instruction what should i do?","what should i do to cancel the auto pay instruction?","i dont want to use autopay anymore","stop using autopay","i wish to stop using autopay facility","i dont want to use autopay now","i want to stop paying my credit card bills automatically from my acount","i do not want to pay my credit card bills automatically","how do i stop a continuous payment being taken from my card?","i want to stop autopay of my regalia card","i dont want to autopay for my business gold credit card","stop autopay for regalia credit card","how can i cancel auto pay?","can i de-register for autopay for only 1 month and then re-register for it again?","can u cancel my autopay","stop autopay","i want to stop paying my bills directly from my account","how do i cancel my auto pay instruction?","cancel my direct debit"],"parameters":[]},{"action":"","name":"Cancel-Feedback","priority":3,"replies":["ok"],"suggestions":["Credit Card Types","Track Application","Pay Credit Card bill","Suggest Credit Cards","Apply Credit Card"],"context":{"currentTopic":["suggestions"],"nextTopic":["suggestions"]},"gambits":["cancel feedback"],"parameters":[]},{"action":"","name":"Card Closure","priority":3,"replies":["To terminate your credit card, please send a written request to The Manager- Customer Services, Bank Cards Division"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the procedure to close my credit card account?","i want to stop using the hdfc credit card","what should i do to close my credit card account?","what should i do in order to close my credit card account?","i want to stop using the credit card","close the credit card account","stop using the credit card","deactivate my account for credit card","deactivate my credit card account","shut dow my credit card","i want to cancel my card","i want to stop using the credit card account","should i cancel an old credit card?","i want to shut down my regalia card","i dont want to use my business gold credit card","i want to stop using the regalia credit card","i dont want my regalia credit card any more","i want to cancel my credit card","can i close my credit card","cancel my acccount","delete my account","terminate my card","i want to deactivate my card","i want to close my credit card","i want to deactivate my credit card","how can i close my credit card account","close my credit card","close my credit cards","i dont want my credit card acount","i dont want my credit card account any more","i want to close my credit card account","i dont want to use my credit card account any more","can i close my account?","how to block my card permanently?","how do i close my credit card account?"],"parameters":[]},{"action":"","name":"Card Damaged","priority":3,"replies":["The Replacement card costs LKR 500, would you like to place an order for a replacement card?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["card damaged-yes","card damaged-no"]},"gambits":["replace my current card","i want to replace my card","i want to know the charges for replaced card","hi i want to apply new debit card","my card gets broken","card replacement charge","credit card damaged please replace","replace my caredit card","give me a replacement card replacement card","i want a replacement card","the numbers on my credit card are not visible","i want to get a replacement card","my dog ate my credit card","my credit card is spoilt","yes my credit card is spoilt","there is a problem with my credit card","my credit card is damaged","how can i get a new debit card?","how do i replace my damaged debit card ?","my current debit card is damaged? 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Please contact our phone banking agent at 1800-00-0000 and they will help you with the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to change the name on my @cards:cards, what should i do?","i want to change the name on my @cards:cards what should i do?","what is the way to change the name on credit card","way to change the name on my credit card","the spelling on my credit card is incorrect","my name is misspelt on my credit card","incorrect spelling on my credit card","i want to change my name on the card is it possible?","is it possible to change my name on credit card?","how can i change the name on my credit card?","what are the steps to change the name on my credit card","what to do to change the name on my credit card?","how can the name on the credit card be changed?","how do i change the name my credit card?","can i change the name on my credit card?","how to change the name on my credit card","what is the way to change the name on credit card","way to change the name on my credit card","the spelling on my credit card is incorrect","my name is misspelt on my credit card","incorrect spelling on my credit card","change the name on my credit card","how is it possible to change the name printed on credit card?","is it ever possible to change the name on my card?","i want to change the name on my credit card","i want to change the name on my card","the spelling of my name on credit card is wrong","the name printed on my credit card is wrong","i want to change my name on the card, is it possible?"],"parameters":[]},{"action":"","name":"change password","priority":3,"replies":["To generate a new password online, you will need your 16 digit ATM/Debit Card Number and ATM PIN. (New account holders should have activated their ATM / Debit Card by using it at Bank ATM at least once.) Go to http://goo.gl/Ig0F3Z. 1]Enter your Customer ID 2]Confirm your mobile number registered with the Bank, and input the OTP (One Time Password) received. 3] Select your Debit Card and enter your Card details. The IPIN can be instantly set, and you can Login to NetBanking with your Customer ID, and the new password."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have forgot my netbanking password","please help me reset the password for netnbanking","please help me to reset my netbanking password","how can i reset my netbanking password online","i need to reset my netbanking password as i forgot it","i forgot my netbanking password and need to reset it","what to do if i forget my netbanking password","i forgot my netbanking password","please change my password","please change the login password","please change profile password","change profile password","can you please update my password","can you please change my password now","i want to update my password","wanna update password","i want to update my password to xytruo9","please confirm my new password as xtyuretyu","please change my password ipin is xxxx","i want to change my password","how to reset password?","change my password","i wnat to change my password","what if i forget my internet banking password? how do i obtain it?","how to obtain internet banking password if i forgot it?","what to do next if i forget my internet banking password?","how can i get my internet banking password if i forgot it?","how to get password for internet banking","why do my passwords get locked and what should i do?","what if i enter my password wrong for more than 5 times?","what to do if my passwords get locked?","forgot my password","what is the policy on creating passwords?","is there any policy for passwords?","how should a password be?","what is the rule on creating passwords?","how should a password be","how passwords should be?","how should password be","how can i get password for netbanking?","where do i get the password for netbanking?","i dont remember my netbanking password","forgot my netbanking password","i forgot my net banking password","how can i log in if i have forgotten my password?","what should i do if i have forgotten my password?"],"parameters":[]},{"action":"","name":"change pin","priority":3,"replies":["To change your Credit Card PIN:- A. Through ATM Call PhoneBanking to get the OTP (One Time Password) on your registered mobile number for PIN generation at the ATM Insert your credit card at the Bank ATM and on the language selection screen, choose \" Create new ATM PIN using OTP \" option Enter OTP received on your mobile Enter your registered mobile number Set your own 4 digit PIN OR B. Through NetBanking:- Login to NetBanking with your Customer ID and IPIN, click on the Credit Cards tab Click \"Credit Card ATM PIN\" option, select your Credit Card from the drop down menu, and click on Continue. Please Confirm the transaction, a message will be displayed to you on successful completion. Your new Credit Card PIN will be delivered at your mailing address registered with the Bank"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i forgot my pin, how to reset that","i want a new pin for my card","order a new pin for my credit card","i forgot my credit card pin what to do now?","how can i change my credit card pin?","how can i recover my credit card pin","how can i recover my pin if i dont remember","how to reset my credit card pin","i forgot my pin how to reset that","where can i generate a new pin","change pin","change my pin on my debit card","please change my pin to 1234","change the pin on my credit card","change my debit pin","is there any other way of changing the debit card pin?","how can i change the debit card pin?","if i request for a duplicate pin when will it be delivered to my address?","how much time will it take to get a duplicate pin after requesting?","how long it takes to deliver a duplicate pin after requesting?","what is the procedure to follow if my debit card pin is blocked?","what should i do if my debit card pin is blocked?","my debit card pin is blocked.what should i do next?","how can i unblock my debit card pin?","what if i have forgotten my pin or enter an incorrect pin?","what to do next if i have forgotten my pin or enter an incorrect pin?","what should i do if i have forgotten my pin or enter an incorrect pin?","what am i supposed to do if i have forgotten my pin or enter an incorrect pin?","i did 3 unsuccessful pin attempts at pos terminal and transaction was declined. i remember my pin now can i try using the debit card at the pos or an atm machine or is it necessary for me to get a duplicate pin.","i had ordered a new debit card through customer care/branch there was no pin that was sent with the card? how do i start using my debit card?","how to get the pin for activating debit card?","how do i make sure my credit card pin is not misused","tips on securing credit card pin","how do i get a credit card pin","change my credit card pin","i want to change my credit card pin","i forgot my credit card pin","can u resend the pin","how to change my credit card pin?","i lost my pin","i dont remember my pin","whats my pin","how to change debit card pin?","how to get new credit card pin","how to get a new credit card pin","can i change my debit card pin?","i lost my credit card pin","forget ipin and change of mobile no","what should i do if i forget the pin of atm card ?","what if i forget my pin?","if i forget my atm card pin then","i want to change my password of credit card","what do i do if i forget my credit card pin?","how to change my pin/","i want to change my debit card pin","i want to change my pin","my atm card is locked.how to apply for a new pin to unlock it ?","want to change my pin number?","how can i change my atm pin ?","how can i reset my credit card pin?","change my pin","what are the instructions to change my pin","how to generate the credit card atm pin?","i want to genarate the credit card atm pin what should i do?","what should i do to generate the credit card atm pin?","how can i generate the credit card atm pin using my otp on mobile number","what is the procedure to create a credit card atm pin?","how can i generate a credit card atm pin?","how to generate a pin for my credit card","how do i regenerate an atm pin","how do i get a new atm pin","how do i genereate a new pin for my credit card?","how do i create a pin for my credit card","can i get my newly generated pin online?","when will i receive my changed atm pin?","how to change the credit card atm pin using an activation passcode?","how to change the credit card atm pin using an otp","i want to chnge my credit card atm pin","generate credit card atm pin","i dont have a credit card pin","how can i generate credit card atm pin?","how do i generate a credit card atm pin?","where can i genereate a credit card atm pin?","i want to generate a credit card pin","i need new atm pin for my debit card","how to generate pin","credit card pin number using passcode","how to generate atm pin online?","how can i create a new credit card pin","generate a new card pin","how to generate a credit card pin","how to generate a pin","credit card pin loss","how to change pin?","how to change atm pin?","i dont remember my credit card pin","i have forgot my pin how do i create a new one?","where do i get a new pin","where do i get new pin?","i want to order a new pin for my credit card"],"parameters":[]},{"action":"","name":"Change pin (deloitte)","priority":3,"replies":["Success..!! Your PIN is successfully updated"],"suggestions":["Report centre","Request call back","Report fraud","Card not working"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to order a new pin for my credit card","i want a new pin for my card","order a new pin for my credit card","i forgot my credit card pin what to do now?","how can i change my credit card pin?","how can i recover my credit card pin","how can i recover my pin if i dont remember","how to reset my credit card pin","i forgot my pin how to reset that","where can i generate a new pin","change my pin on my debit card","please change my pin to 1234","change the pin on my credit card","change my debit pin","is there any other way of changing the debit card pin?","how can i change the debit card pin?","if i request for a duplicate pin when will it be delivered to my address?","how much time will it take to get a duplicate pin after requesting?","how long it takes to deliver a duplicate pin after requesting?","what is the procedure to follow if my debit card pin is blocked?","what should i do if my debit card pin is blocked?","my debit card pin is blocked.what should i do next?","how can i unblock my debit card pin?","what if i have forgotten my pin or enter an incorrect pin?","what to do next if i have forgotten my pin or enter an incorrect pin?","what should i do if i have forgotten my pin or enter an incorrect pin?","what am i supposed to do if i have forgotten my pin or enter an incorrect pin?","i did 3 unsuccessful pin attempts at pos terminal and transaction was declined. i remember my pin now can i try using the debit card at the pos or an atm machine or is it necessary for me to get a duplicate pin.","i had ordered a new debit card through customer care/branch there was no pin that was sent with the card? how do i start using my debit card?","how to get the pin for activating debit card?","how do i make sure my credit card pin is not misused","tips on securing credit card pin","how do i get a credit card pin","change my credit card pin","i want to change my credit card pin","i forgot my credit card pin","can u resend the pin","how to change my credit card pin?","i lost my pin","i dont remember my pin","whats my pin","how to change debit card pin?","how to get new credit card pin","how to get a new credit card pin","can i change my debit card pin?","i lost my credit card pin","forget ipin and change of mobile no","what should i do if i forget the pin of atm card ?","what if i forget my pin?","if i forget my atm card pin then","i want to change my password of credit card","what do i do if i forget my credit card pin?","how to change my pin/","i want to change my debit card pin","i want to change my pin","my atm card is locked.how to apply for a new pin to unlock it ?","want to change my pin number?","how can i change my atm pin ?","how can i reset my credit card pin?","change my pin","what are the instructions to change my pin","how to generate the credit card atm pin?","i want to genarate the credit card atm pin what should i do?","what should i do to generate the credit card atm pin?","how can i generate the credit card atm pin using my otp on mobile number","what is the procedure to create a credit card atm pin?","how can i generate a credit card atm pin?","how to generate a pin for my credit card","how do i regenerate an atm pin","how do i get a new atm pin","how do i genereate a new pin for my credit card?","how do i create a pin for my credit card","can i get my newly generated pin online?","when will i receive my changed atm pin?","how to change the credit card atm pin using an activation passcode?","how to change the credit card atm pin using an otp","i want to chnge my credit card atm pin","generate credit card atm pin","i dont have a credit card pin","how can i generate credit card atm pin?","how do i generate a credit card atm pin?","where can i genereate a credit card atm pin?","i want to generate a credit card pin","i need new atm pin for my debit card","how to generate pin","credit card pin number using passcode","how to generate atm pin online?","how can i create a new credit card pin","generate a new card pin","how to generate a credit card pin","how to generate a pin","credit card pin loss","how to change pin?","how to change atm pin?","i dont remember my credit card pin","i have forgot my pin how do i create a new one?","where do i get a new pin","where do i get new pin?","change pin"],"parameters":[{"name":"new-pin","isRequired":true,"priority":3,"prompt":"We have sent your new PIN on your registered e-mail id. Please enter the new PIN to complete your PIN change.","suggestions":[],"entityName":"sys_any","intentName":"Change pin (deloitte)"},{"name":"current-pin","isRequired":true,"priority":2,"prompt":"Sure I can help you with that, please enter your current PIN","suggestions":[],"entityName":"sys_number","intentName":"Change pin (deloitte)"},{"name":"decision","isRequired":true,"priority":1,"prompt":"Are you sure you want to change your PIN?","suggestions":["Yes","No"],"entityName":"decision","intentName":"Change pin (deloitte)"}]},{"action":"","name":"cheque cleared","priority":3,"replies":["All your cheques have cleared","Yes your cheque no.77777777 to $name has cleared"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["has my check to mike robotics cleared","have all my yesterdays checks cleared","has my yesterdays cheques cleared","has my yesterdays cheque bounced","did the cheque get cleared yesterday","did the cheque get cleared or got bounced yesterday?","status of my cheque to mike robotics","cheaque cleared?","cheque clearance status","cheque status?","show me the status of my cheque","has my cheque to diwakar cleared?","is my cheque to ravina cleared?","has my cheque to kunal cleared?","are my yesterdays cheques cleared","are yesterdays cheques cleared","i smy cheque to mike robotics cleared?","whats the status of my cheque num 12345","whats the status of my cheque to suraj?","whats the status of my cheque to mike?","hi i am xxxx my account no is xxxxxxxxxxxxxx. i have deposited one cheque in atm drop box on saturday 9th july 2016 but still it is not showing in my account. can you please help me?","we deposit the cheque last three days ago but till we are not received the salary","how will i come to know if my cheque is paid?","i have deposited one cheque in atm drop box on saturday 9th july 2016 but still it is not showing in my account. can you please help me?","has my check cleared"],"parameters":[]},{"action":"","name":"Create FD","priority":3,"replies":["Congtatulations ! Your FD of INR ~amount~ for ~duration~ has been created."],"suggestions":["Account Balance"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["create fd","i wanna make a fixed deposit for 3 years","i want to make a fixed deposit of 5000","i want to make a fixed deposit for 5000","i wanna fix 5000 for 3 years","i wan to get a fixed deposit","i want to open an fd for 3 years with rs. 20000 create the same xxxx","i want to place a fixed deposit","i want to open a fixed deposit","i want to open an fd whats the rate","i want to open an fd","open fd","make new fd","make fd of 30000","open fd of 25000","need to make an fd","i want to make an fd","get me a new fd","i want to make a fixed deposit","i want to make a fd","i want to create a fd","make a fd","please make a fixed deposit","make fixed deposit","nri fd accounts","i'm asking about fixed deposit","do you have fixed deposit facility ?","what is your interest rate on fixed deposit?","can fixed deposit be created online?","what are interest rate for fd","what are interest for fixed deposited account","i want to keep 50000 as fixed deposit ..what is the procedure","i want to create a fixed deposit for 3 months","i want to create a fixed deposit","i wanna make a fixed deposit of 5000 for 2 years"],"parameters":[{"name":"account-type","isRequired":true,"priority":3,"prompt":"From which account would you like to create this FD?","suggestions":["Savings Account","Current Account"],"entityName":"account","intentName":"Create FD"},{"name":"verification","isRequired":true,"priority":4,"prompt":"Please enter your Ipin.","suggestions":[],"entityName":"sys_number","intentName":"Create FD"},{"name":"Duration","isRequired":true,"priority":2,"prompt":"Please enter the duration for your FD.","suggestions":["1 Year","2 Years","3 Years","5 Years"],"entityName":"sys_number","intentName":"Create FD"},{"name":"amount","isRequired":true,"priority":1,"prompt":"What is the FD amount you would like to create?","suggestions":["50000","100000","150000","200000"],"entityName":"sys_number","intentName":"Create FD"}]},{"action":"","name":"Create RD","eventName":null,"priority":3,"replies":["Congratulations! You have successfully created your RD of INR ~amount~ for ~duration~."],"suggestions":["Account Balance"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["create a rd of 5000 for 4 years , my ipin is xxxx","i want to create a rd","i want a rd from my account","i want a rd","can you make a recurring deposit for me","can you make a recurring deposit","can you create rd for me","create rd for me","create rd","create a rd of 5000 for 4 years my ipin is xxxx","i want to create a recurring deposit of 5000 for 3 years","can i make a recurring deposit with hdfc","i want to make a rd worth 5000","where can i create a rd","i want to make recurring deposit","make rd","i want to go for a rd","create a rd"],"parameters":[{"name":"verification","isRequired":true,"priority":4,"prompt":"Please enter your Ipin.","suggestions":[],"entityName":"sys_number","intentName":"Create RD"},{"name":"account","isRequired":true,"priority":3,"prompt":"From which account would you like to create this FD?","suggestions":["Current Account","Savings Account"],"entityName":"account","intentName":"Create RD"},{"name":"duration","isRequired":true,"priority":2,"prompt":"Please enter the duration for your RD.","suggestions":["1 Year","2 Years","3 Years","5 Years"],"entityName":"sys_number","intentName":"Create RD"},{"name":"amount","isRequired":true,"priority":1,"prompt":"What is the RD amount you would like to create?","suggestions":["50000","100000","200000","300000"],"entityName":"sys_number","intentName":"Create RD"}]},{"action":"","name":"create/change acount nominee (new)","priority":3,"replies":["You have to visit your branch to change the account nominee."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["may i know i want to make my daughter as nominee for all fds","how do i assign a nominee for my account?","what is the procedure to create a nominee for my fixed deposit account?","how to assign a nomination for my account?","i want to assign my father as my account nominee","i want to change the nominee","i wanna change the nominee","how to add a new a nominee in my account","what to do changing the nominee name","how to change nominee of my account?"],"parameters":[]},{"action":"getccdues","name":"credit card dues","priority":3,"replies":["The total outstanding credit dues on your credit card is INR 23456.55. The due date is 10-July-2017."],"suggestions":["Pay credit card bill"],"context":{"currentTopic":[],"nextTopic":["credit-card","creditcarddues-followup"]},"gambits":["credit card outstanding bills","credit card outstandings","my credit card outstandings","what are my credit card outstandings","credit card bill","what is my credit card bill","how much is my credit card dues","can you show my card dues for this month","can you show my card dues","cc dues","how much do i owe my card","can you tell me how much is due on my credit card?","i want to know how much is due on my credit card?","how much do i have to pay for my credit card","wat are the dues on credit card for the month","whats the credit card bill for this month","what is my credit card bill for this month?","credit card dues","need to check my credit card details","what is my credit card bill?","how much is my credit card bill","give me my credit card outstanding","what's my credit card balance","how much do i owe on my credit 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date for my regalia card?","when is my due date","statement cycle","when is my statement generation date","when is my credit card outstanding due","billing cycle date","what is my credit card payment due date?","whats the last date to pay my credit card bill?","whats my payment due dtae?","when do i have to pay my credit card bill?","when is my payment due","when is the cedit card bill generation date","what is my payment due date","when is my credit card payment due date"],"parameters":[]},{"action":"","name":"credit card pin vs debit card pin vs ipin","priority":3,"replies":["Credit card Pin is unique and different from all other Pins. A new Credit card PIN is mailed to the customer at the time of application for a credit Card or replacement credit card when card is renewed. If you have not received your credit card pin within 10 days of receiving your credit card please call our phone banking at 1800-22-1006."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i forgot my credit card pin can i use my debit card pin there instead?","can i use my debit card pin on my credit card","is my credit card and debit card pin the same","can i use my debit card pin on my credit card","i have not received my pin for credit card so can i use my debit card to make a transaction","i forgot my credit card pin can i use my debit card pin there instead?","is there a common pin for both debit acnd credit card?","are the two pins same for credit card and debit card?","is there a pin which can be used for both credit card and debit card?","can i use the debit card pin for credit card?","can the pin e same for credit card and debit card","can i use single pin for credit and debit card?","is the pin same for both the cards?","can i use my ipin for my credit card pin?","is the credit card pin same as ipin?","are ipin and credit card pin different?","i want to make an online payment using credit card can i use the same pin?","is the ipin and credit card pin one and the same","why cant i use credit card pin instead of ipin","can i use credit card pin instead of ipin","is the credit card pin same as the tpin?","can i use the tpin as credit card pin?","tell me","is payement possible with debit card using cerdit card pin","is payement possible with debit card using credit card pin","is payement possible with credit card using debit card pin","is payement possible with debit card using ipin","tell me if i can pay with debit card using credit card pin","tell me if i can pay with credit card using debit card pin","tell me if i can pay with debit card using ipin","tell me if i can pay with credit card using ipin","are the credit card pin and tpin same?","what if i use the tpin as credit card pin?","pin for debit card","what is my current credit card pin?","can i use my credit card pin for my debit card","what is the difference between credit card and debit card pin","what is the difference between credit card pin and debit card pin","difference between a credit card pin and debit card pin?","can i use my internet banking pin for my credit card?","is it possible to use my credit card using my internet banking password?","can i use the net banking pin for my credit card?","i dont remember my credit card pin can i use my ipin instead","can i use my ipin instead of my credit card pin","is it possible for than i can use my ipin instead of my credit card pin","can i use my credit card pin to log into my internet banking","is the internet banking pin valid for my credit card transactions","if i forget my credit card pin will i be able to use my tpin instead","is my credit card and debit card pin the same"],"parameters":[]},{"action":"getcredicardstmt","name":"credit card statement (w/co)","priority":3,"replies":["We will send you the credit card statement to your registered email id. 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Once you initiate a transaction from your account, it will become activated."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have made no transactions from long time, is my account still active","my account was not used for last 2 years, is it possible to use it again?","my account was unused for a long time, how can i use it again","i havent used my account for 6 months, how do i activate it again?","my account is locked as it was inactive","account inactive","how to activate dormant account?","what should i do if my account hass been dormant?","i havent used my account for 6 months how do i activate it again?","my account was unused for a long time how can i use it again","can i use my dormant account again?","my account was not used for last 2 years is it possible to use it again?","i have made no transactions from long time is my account still active","i have made no transactions in last year wil my account will be still active?","if i make no transactions for 2 years and again want to use my account what should i do?","how to make my dormant account active","my account has been unused for a long time can i activate it again?","my unused account needs to be activated","activate dormant account","my account is locked"],"parameters":[]},{"action":"","name":"FAQ Add on Card not working","priority":3,"replies":["The Add-on card may not work due to one of the following reasons:- 1) You might have exhausted your limit 2) Your previous payment is pending 3) Your card is damaged 4) Your Primary Card is blocked. In case it is due to damage of card you can order a replacement card. If the card is blocked please call our phone banking at 1800-00-0000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["my add on card is not working since yesterday","add on card not working","my add on card is not working","my add on card has stopped working","my add on credit card is not working","what should i do if my add on credit card is not working","my add on card suddenly stopped working","i tried using my add on card but it suddenly stopped working","my add on card is not working since last week","what shoud i do if my add on card is not working","i tried to swipe my add on card but it is not workking","i am not able to make transactions using my add on card","what should i do if my add on card is declined?","what should be done if add on card is declined?","my add on card is declined","why is my duplicate card declined?","my add on card got declined why?","why did my add on card got declined?","what do i do if my add on card is declined?","the add on card is not responding","duplicate card is not working","the duplicate card did not work","there is a problem with add on card"],"parameters":[]},{"action":"","name":"FAQ add-on card pin for primary","priority":3,"replies":["No. Add-on credit card pin and the primary credit card pins are separate. The pin of one card cannot be used on the other. You can call us on our phone banking 1800-00-0000 to change or avail a pin though in case you have lost your pin. You will have to use the Primary card holder's mobile number for generating the new PIN."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can the add on card holder use the primary card holders pin on his credit card","are the pins for add on card and primary card same?","is the pin for add on card same as the primary card?","is the primary card and add on card pin same?","are there 2 different pins for add on card and primary card","is the pin for add on card different than primary card","can i use the primary card pin for my add on card?","is it possible to use the add on card with primary card pin?","can i use the same pin for add on and primary card?","i have a add on card can i use the same pin as primary card?","i have a duplicate card can i use the pin of primary card","can a primary card pin be used for the add on card?","can i use my primary card pin for my add on card pin","can a add on card holder use primary card holders pin","if the add-on card holder has forgotten his pin can he use the primary card holders?"],"parameters":[]},{"action":"","name":"FAQ Adhaar card","priority":3,"replies":["You can now link your Aadhaar / UID Number to your Savings Account to avail the benefits of Government subsidies/payments directly into your bank account. Please visit the nearest Bank branch, with the original Aadhaar / UIDAI card or E-Aadhaar letter, to update your Aadhaar / UID number with Bank."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how to link my adhaar card","how to link my adhar card","link adhaar card with account","want to link adhaar card with account","link adhaar card with my account","process to link my adhaar card with my account","how to link adhaar card with my account","where can i link my adhaar card","how do i link my adhaar card to my account"],"parameters":[]},{"action":"","name":"FAQ Airmiles Redemption Form","priority":3,"replies":["Please follow the link for the Airmiles Redemption Form https://goo.gl/CN1t2R"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["airmiles redemption form"],"parameters":[]},{"action":"","name":"FAQ amount deposited not reflected","priority":3,"replies":["It may take maximum 2 working days for the transfer to reflect. If your are still facing the same problem please call our customer care at 1800-00-0000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i transferred money to another account but its not showing, and amount is deduced from my account","i deposited emi, but my due is not cleared","i deposited emi, but it doesnot shows. why?","yesterday i deposited emi of car but still shows due why","what if an amount is deduced from my account but not transferred ?","i have tried to transfer amount to my friend but he didn't got amount","i deposited emi but it doesnot shows. why?","my due is still not cleared even though i deposited it","i deposited emi but my due is not cleared","i transferred money to another account but its not showing","i transferred money to another account but","i transferred money to another account but its not showing and amount is deduced from my account","why money is not showing on my account even though transferred it already","why money is not showing in account even though transferred it already","yesterday i deposit the cheque but still waiting for balance","my friend deposit the draft no.xxxxnoida sector-16 name is xxxx bit it is not trace pls help","i had made a transfer on monday but the transfer is yet not reflected","i had transferred my credit card payment but the amount is not yet reflected","my tranfer has not ben reflected yet in the beneficiaries account","how long does the transfer take to reflect in the syatem","when will my transfer be reflected","i had made a transfer to my account but the payment is not yet reflected","my transfer to the beneficiary has not yet been reflected","hi i am xxxx my account no is xxxxxxxxxxxxxx. i have deposited one cheque in atm drop box on saturday 9th july 2016 but still it is not showing in my account. can you please help me?"],"parameters":[]},{"action":"","name":"FAQ Application Security Error","priority":3,"replies":["If you get an \"Application Security Error\" it could have been caused due to the following reasons: *You used the Back / Forward / Refresh button of your browser. *You clicked twice on any options/buttons. *There was no activity in the browser window for a long time. *You logged in from another browser window. *You tried to access the online banking page from a saved or static page. Please proceed with the service again"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the reason behind getting application security error","when do i get the application security error","application security error","why do i keep getting application security error","why is it always suggested to not press reload or back when on a payment gateway","what does application security error mean","when do i generally get application security error","i was on a payment gateway page and suddenly got the security error","why did i get the security error on the payment page","i got the applicarion security error in online transaction","when doing an online transaction i get the application security error","i got the error while doing the online transaction","why did i get the security error when i was doing the online payment","what will happen if i refresh the page while in middle of the payment","what is the meaning of application security error","what should i do if i get application security error","if i get an application security error can i make the payment again","what to do if i get the application security error","i am getting the application security error again and again","how do i prevent from getting the application security error","why do i get the application security error"],"parameters":[]},{"action":"","name":"FAQ ATM withdrawal charges","priority":3,"replies":["Bank will charge Rs 20 (excluding taxes) for financial transactions and Rs 8.50 for non-financial transactions at ATMs of other banks after first 3 free transactions every month. Bank customers will be charged the same as above for more than 5 transactions at Bank ATM."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what will be the charges to use other bank atm at hdfc","what charges will be levied to use the debit card at other banks atm","are all atm transactions at other banks free?","how many atm transactions are free","what will be the charges to make transactions at other banks atm","will i be charged to use the other bank atm at hdfc atm","can i use other bank atm at hdfc","hello since m having same atm card whenever i withdraw money from same atm machine its charging some money","how much will the bank charge me for atm withdrawl?","what are the charges on withdrawl from atm","what are the atm withdrawl charges","charges on atm withdrawl","what are the charges on transaction done from atm","are there any charges to withdraw money from atm","are there any extra charges if i do more than 5 transactions at other banks atm","what will be the charges if i use other banks atm at axis bank","how much are the charges for non financial transactions after the free transactions","how much transactions are free on axis bank atm","how many transactions are free on axis bank atm","are there any charges to use the axis atm in own bank","i have a axis bank debit card and am being charged to use the card in axis atm","are there unlimiteed free transactions for axis bank atm","how many free transactions for other bank's atm at axis","what will be the charges if i make more than 5 transactions at axis atm","i have been charged for using my axis debit card at the axis bank atm","i have axis atm and would like to know that how much are the charges if i withdraw from other banks atm","i have axis atm and would like to know that how much are the charges if i withdraw from axis banks atm","how many free transactions at axis atm","after how many transactions will i be charged to use the axis bank atm","are the transactions charged at atm","how many transactions can i make for free at other bank atm","can we use a card of other bank at hdfc atm?","can we use card of hdfc bank at other bank atms?","what if i use other bank atm at hdfc atm"],"parameters":[]},{"action":"","name":"FAQ ATM Withdrawal failure","priority":3,"replies":["We have received your report. We shall investigate the same and get back to you within 48 hours. Your complaint reference number is 55789."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["my atm transaction failed, what should i do?","can you please help my transaction at atm failed","my withdrawal at atm failed","i tried to withdraw form atm but that failed","my transaction at atm failed","i tried to withdraw money from atm but that did not work","atm transaction failed","my atm transaction failed what should i do?","my atm transaction failed but my account was debited","money was not withdrawn but my account was debited","i was trying to withdraw money from atm but the money did not dispense and my account was debited","money was not dispensed from the atm","money not dispensed but was deducted from my account","atm transaction failed but amount deducted from my account","atm did not dispense my money","atm did not give out money and account debited","atm did not give out money but account debited","money from atm not dispensed but account is debited","money not dispensed but account debited","money not dispensed but deducted from account","i tried to withdraw money from atm but the transaction failed still my account was debited","i did not recieve my money but account was debited","no money dispensed still account debited","no money dispensed still it was deducted from my account","i tried to withdraw 5000 from lullanagar atm at 5pm but the transaction failed","no money was dispensed from atm still the amount was deducted from my account","no money was dispensed from my account still the amount was deducted from my account","withdrawal failed but still account was debited","withdrawal from atm failed","atm withdrawal was not successful","atm withdrawal was not completed and my account was debited","atm withdrawal was unsuccessful","the atm did not dispense the cash","no cash dispensed","atm cash dispensal failed still i was charged","no cash dispensed still i was debited","my account is debited but no cash dispensed from atm","account debited but no cash recieved","i did not get cash but account debited","the atm transaction failed but i was debited for the same","my cash did not come out","my cash did not come out but i was charged","the atm did not dispense cash but my account was charged","the atm failed to dispense cash but the amount was deducted from account","i tried to withdraw 10000 at lullanagar atm but the transaction failed and my account was debited","i made a transaction for 5000 at lullanagar atm but could not recieve cash my account was debited","i tried to withdraw 6000 from lullanagar but transaction failed and my account was debited","tried to withdraw cash from lullanagar but transaction failed though my account was debited","atm transaction for 6000 failed and my account was debited","transaction for 6000 at atm failed but my account was charged for the same","my atm transaction for 5000 at lullanagar failed but my account was debited","the transaction is failed","500 was deducted from my account for something may i know what charges are those","my atm transaction failed but the amount was deducted from my account","i did not receive my money at the atm","i went to an atm to withdraw money and did not receive it even though my account was debited","i did not receive money at the atm","can you please help, my transaction at atm failed"],"parameters":[{"name":"amount","isRequired":true,"priority":3,"prompt":"What was the transaction amount?","suggestions":[],"entityName":"sys_number","intentName":"FAQ ATM Withdrawal failure"},{"name":"location","isRequired":true,"priority":2,"prompt":"What was the ATM location?","suggestions":[],"entityName":"sys_any","intentName":"FAQ ATM Withdrawal failure"},{"name":"date -time","isRequired":true,"priority":1,"prompt":"When did you make the transaction (please enter date and time)","suggestions":[],"entityName":"sys_any","intentName":"FAQ ATM Withdrawal failure"}]},{"action":"","name":"FAQ Average minimum balance","eventName":null,"priority":3,"replies":["In general terms, Average Balance refers to the average amount to be maintained in your account, over a certain period which can be monthly, quarterly or yearly depending upon the scheme and branch category. We would require any user with us to maintain a minimum average balance of Rs. 1000 else the account will be charged for the same."],"suggestions":["Credit card payment","Get account balance"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the average balance i have to maintain","what do you mean by average balance","tell me something about average balance","explain average balance","average balance?","what should be my average balance in axis","what is the average balance i have to maintain","is there an average balance i have to keep","what is the minimum amount i need to keep in my account?","how much minimum balance should be there in account?","minimum balance needed in the account","what is average minimum balance","how much avegrage minimum balance is required to be maintained","what should be the average minimum balance to be maintained","average balance is calculated for what duration","what duration is used to calculate the average minimum balance","for what duration is the average minimum balance is calculated","what if the average minimum balance is not maintained","is it compulsary to maintain the average moinimum balance in my account","for what duration is the average minimum balance calculated","how is the average balance calculated","how much average balance should i keep","how much average balance is required","what average balance is required to be kept in account","what is the avegare minimum balance for a savings account","why should i keep the average minimum balance","what is average balance"],"parameters":[]},{"action":"","name":"FAQ Balance transfer to EMI","priority":3,"replies":["You can transfer the outstanding balance on your other bank credit card to your new / existing Bank Credit Card and pay the outstanding amount in EMI. You can also transfer the outstanding amount on your other bank loan like personal loan, two-wheeler loan, car loan, etc with higher EMIs to your Bank Credit with lower EMIs through Balance Transfer on EMI. The loan amount will be blocked against the credit limit."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["balance transfer on emi","can i pay my other bank credit card bill using hdfc","can i pay other banks credit card bill from my hdfc credit card","can i transfer other banks balance on my hdfc credit card?","how to do balance transfer to emi","what is balance transfer to emi","how can i transfer my other banks balance on hdfc credit card","can i transfer my other banks loan to hdfc credit card?","will it be possible to transfer other banks loan on my hdfc credit card"],"parameters":[]},{"action":"","name":"FAQ Benefits of a Chip Card","priority":3,"replies":["A Chip Card is a card with an embedded microchip. The Chip is encrypted and provides enhanced security and protection to help guard against fraudulent transactions. You will have to enter your PIN after dipping the card as an added level of security."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what are the features of chip card?","why is it good to use a chip card?","what are the advantages of a chip card?","what is a chip card?","whats chip card?","what is the difference between chip card and a credit card?","what is the difference between a credit card and chip card?","how is the chip card different from a credit card?","what are the benifits of chip card?","i want to use a chip card what are the benifits?","if i use a chip card what are the benifits of that?","how would using a chip card benifit me?","what all benifits will i get on using a chip card?","what is a chip and pin debit card?","what is the advantage of a chip and pin debit card?","why is a chip and pin debit card used?","is it secure to use a chip and pin debit card?","what is a chip and pin enabled credit card","what are the benefits of chip card?","what are the differences between a chip and a pin card?","how is chip card different from a pin card","how is the chip card better than a pin card?","what are the differences between a chip card and a normal swipe card?","distinguish between a chip card and a pin card","what is the difference between chip and swipe card?","do i need to enter the pin if i use the chip card?","is the credit card pin required for a chip card?","will i be asked for a credit card pin if i use the chip card for making my pos transactions","will the merchant ask me for a credit card pin ot pos if i am using a chip card?","does a chip card require a pin?","is there a pin for chip card?","is the chip card also enabled with pin?","do i need to enter the pin for chip card?","will i require a pin if i dip the chip card for a pos transaction?","what is chip enabled card?","difference between a regular and chip enabled card?","what is the added security for chip card?","what is the extra security for chip and pin cards?","how is the security good for the chip cards","what are the benefits of a chip card?","whats a chip card"],"parameters":[]},{"action":"","name":"FAQ benefits of Internet Banking?","priority":3,"replies":["Internet Banking provides you a host of benefits like: *Dashboard view of all your relationships with bank like your accounts, *deposits, loans and your credit cards *See your recent transactions *Create Instant FD’s and RD’s *Make online payments for utility bills and insurance premiums. *Shop on various websites and pay using internet banking. *Transfer money to your own accounts and to other bank accounts. *Track status of issued cheques and of cheques that are in clearing. *Issue stop payment instructions on issued cheques. *Request for Cheque Book, Demand Draft and more. *Update your profile and contact details. *View and redeem your Loyalty points."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what are the advantages of using internet banking?","what are the benefits of using internet banking?","what are the advantages of using internet banking?","why should i register for internet banking?","is registering for internet banking useful","benefits of internet banking","what are the benefits of credit card?","what are the benefits of a credit card?","what is internet banking?","ellaborate what is internet banking?","what is internet banking?","what all services can i use on internet banking?","banking services(internet banking mobile banking cards etc.)","am i eligible for internet banking?","internet banking is available for whom?","who is eligible for internet banking?","how is internet banking useful?","what can i do using internet banking?","which service requests can i make through internet banking?","why should i prefer internet banking ?","why shold i prefer net banking ?","why should i prefer net banking","what are the benefits of using internet banking?"],"parameters":[]},{"action":"","name":"FAQ Can I transfer money abroad?","priority":3,"replies":["With Bank Telegraphic Transfers, you can easily transfer a wide range of foreign currencies. For more details please visit http://goo.gl/rlpzaS"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can i send money to other countries?","can i transfer funds in other countries?","can i send money to account in other country?","can i make outside country transfers?","can i make transfer to foreign countries?","how can i tranfer money to accounts outside country?","is it possible to transfer money abroad?","is it possible for me to transfer funds to an account outside my country?","how can i transfer money abroad","what ways can i transfer money abroad","how do i transfer money abroad","what are the ways to transfer money abroad","can you transfer money abroad","can you transfer money to my friend outside india","can i transfer money abroad?"],"parameters":[]},{"action":"","name":"FAQ cannot provide","priority":3,"replies":["I am sorry we cannot provide that information to you."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is my credit card number","whats my credit card number","whats my net banking pin","net banking pin","what is my account number ?","i want to know the 14 digits number on my debit","what is my current credit card pin?","i want to know my account number","what is my card number","i want my account number","what is my net banking pin","can you give my net banking pin","can you show my credit card number?","what is my credit card number?","do you know my credit card number","what is my credit card pin","do you know my credit card pin?","can you show me my credit card pin?","i want to know my customer identification number","can you tell me my credit card number","what are the last 4 digits of my credit card","what is my net banking pin","pin for net banking","what is my account number","can you tell m account number?","faq cannot provide"],"parameters":[]},{"action":"","name":"FAQ card charges International transactions","priority":3,"replies":["You will be charged 3.5% + Service Tax on the transaction amount for international transactions."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["if i do any international transactions on my credit card, are there any charges for that?","i'd'd like to make an international payment","i'd'd like to make an international payment please","charges for international transactions","if i do any international transactions on my credit card are there any charges for that?","how much will be the charges for the international transactions","what are the charges for international transactions","will there be any extra charges for international transactions?","what is the additional charge you are levying on my international transactions?","what are the additional charges for international transactions on my credit card?","what are the charges for international transactions?","how much are the charges for international transactions?","what are the charges specific for international transactions?","how much do the bank charge for transactions done outside the country?","what are the additional charges applied on transactions abroad?","how much do you charge for international charges?","how much are the fees for transactions outside the country?","what will be the charges for transactions done abroad?","how much will i be charged for international transactions on my credit card?","what all charges are applied for transaction done internationally?","what are the charges for international transactions made from credit card?","if i use the card abroad do i get charged differently","what are the charges for using my card abroad","how much do i get charged for using my credit card abroad?","cost of using my credit card abroad?","after making an international payment i was charged again in a couple of days. it said something about post trasaction markup. amt was 4317","what are the charges for international tranactions?","i made a transaction abroad and i was charged 1000 for that","can my debit card be used for transactions outside india?","how can i use my debit card for transactions outside india?","is my debit card valid for transactions outside india?","can i use chip debit cards for transactions outside india?","my debit card valid from date is before december 2013. is my debit card active for transactions outside india?","can my credit card be used for transactions outside india?","why are the transactions made abroad charged so heavily","what are the mark-up fee for foreign currency transactions for business platinum credit card?","what are the fees for foreign currency transactions for foreign currency transactions for business platinum credit card?","how much are the fees for foreign currency transactions on business platinum credit card?","how much will i be charged for making foreign currency transactions for business platinum credit card?","fees for the foreign currency transactions for business platinum credit card?","how much wil be the charges on foreign currency transactions for business platinum credit card?","if i make a foreign currency transactions for business platinum credit card what wil be the charges?","what will be the charges if i make foreign currency transactions?","how much will i be charged if i make foreign currency transactions?","if i make foreign currency transactions on credit card how much will be the charges?","what are the other charges on international usage of credit carf","fees on international usage","the cons of cards for use abroad","dynamic currency conversion on credit card usage abroad","fees for overseas use","the pros of cards for use abroad","cost for interenation transactions on my credit card","can a hdfc credit card be used internationally?","is it possible to use my credit card abroad?","i want to use the credit card abroad","can i use the credit card abroad?","can i use the credit card in other countiers too?","can i use the credit card internationally?","i am travelling to turkey can i use my credit card there?","is it possible to use a credit card in other countries?","i am in belgium can i use my credit card here?","am i allowed to use my credit card services outside india?","can i use the credit card outside india?","can i use the credit card for transactions outside india?","am i allowed to make international transactions on my credit card","how do i use my credit card for transactions abroad","how do i use my credit card for transactions in other countries","can i use my card abroad","can i use my card abroad?","can i use my card in brazil","can i use my card internationally?","can i use my credit card worldwide?","can i use my credit card abroad","do i need a different card to use it in abroad","international trasactions","can i use my credit card abroad?","can i use my credit card for international transactions?","how much are the charges for credit card usage for international usage?","can i make transactions abroad?","can i use my card in brazil?","can i use my card in polland?","can i use my credit card in london?","i want to use my credit card abroad what will be the charges?","can i use my credit card abroad?","international usability of the card","what is the current applicable service tax plus charges for payment in usd via online for the regelia credit card?","faq card charges international transactions"],"parameters":[]},{"action":"","name":"FAQ Card Denial","priority":3,"replies":["With the letter of denial we write the reason for denial as well. We are unable to share any more information about the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["if i get declined once for a credit card, can i apply again?","i got denied for a credit card, can i apply again?","i applied for a credit card and got declined, how can i know the reason","how do i access my secure letter if i’ve been declined?","i applied for a credit card and got declined how can i know the reason","why was application for credit card declined?","i want to know why my credit card application was declined?","where can i get the reason for my credit card denial","i got denied for a credit card can i apply again?","if i get declined once for a credit card can i apply again?","my application for a credit card got declined","why is my credit card denied?","why did my credit card application got rejected?","what is the reason for my credit card application rejection?","my credit card application got rejected why?","i applied for a credit card but it got rejected","why did the bank reject my credit card application?","what is the reason that my credit card application got denied?","i got declined for a regalia card why","why was my application for business gold credit card denied","my regalia card was denied","why was my application denied?","why was my application cancelled?","why was my application cancelled","i want reason that why my credit is disapproved??","recently i have applied for credit card but status is disapproved","i got declined for a credit card why?"],"parameters":[]},{"action":"","name":"FAQ Cash withdrawal Limit","priority":3,"replies":["The cash limit is the amount of cash which you can withdraw from an ATM using your credit card. The cash limit is generally 40% of the credit limit sanction to you. Cash withdrawals also carry an instant interest rate which is applicable and there is no credit free period on the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is my cash withdrawal limit?","can i withdraw money at an atm using my credit card","how much can i withdraw using my credit card","what is the cash withdrawal limit","query on cash limit reduction","how to get about the cash limit on my credit card?","what is cash limit on my credit card","how to know the cash limit","whats cash limit","what is cash limit on credit card","what is cash limit"],"parameters":[]},{"action":"","name":"FAQ change account from minor to major (new)","priority":3,"replies":["To change the account from minor to major you have to visit your branch with the documents for proof of age."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how to convert minor account into major account?","how to change from minor to major"],"parameters":[]},{"action":"","name":"FAQ change of signature","priority":3,"replies":["You have to visit your Branch for the change of Signature and submit a written application for the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to change the signature which is registered with my bank account","there is a change in my signature and want to change it on my bank account too how do i do the same","show me the documents required to change my signature","tell me the documents needed if i want to change my signature of my account","i need to modify my signature of my account","i want to change my signature on my account","change my signature","what to do if i want to change my signature","hello i need to change my signature of personal account","where can i apply for the change of signature","i want to change the signature that i have been using with the bank","is it possible to change the signature registered with the bank","can i change the signature once i have used with the bank","will the bank allow me to change my official signatue used for my account","what are the documents required for change of signature?"],"parameters":[]},{"action":"","name":"FAQ Charges for Low Balance in savings account","priority":3,"replies":["You will be charged if the Average account balance is not maintained regularly. To find about your account charges please visit http://goo.gl/BwyiC"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what will be the charges if average balance is not maintained in my account","chagres for low balance in my savings account?","charges for low account balance","what are the charges for low balance","amount of money deduced from my account if acoount balance is lower than the minimum balance","balance deductedd for low balance","if low balance how much amount will be dected from account","what will be amount dectuded if low balance","no how much amount will be deteted if no min balance","how much will be the charges for low balance in my account","what charges will be levied if there is low balance in my account","what will happen if the minimum balance is not maintained in my account","is there any charge if minimum balance is not maintained","if there is no minimum balance in my account what are the penalties","what are the penalties for low balance in my account","will there be a penalty charged if account balance is low","how much amount will be deducted for low balance in my account","how much will be deducted for low balance"],"parameters":[]},{"action":"","name":"FAQ cheque book charges","priority":3,"replies":["For cheque book the charges are as follows:- Free - 25 cheque leaves per quarter. Additional chequebook of 25 leaves will be charged @ Rs 50/- per chequebook"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what are new chequebook charges","what are the charges fir new cheque book","what are cheque book charges","what is the charge for extra cheque leaves","new cheque leaves charges","charges for cheque leaves","tell me the charges if want a new cheque book","what are the charges for new cheque book","what are new cheque book charges","what are ncharges for new cheque book","cheque book charges"],"parameters":[]},{"action":"","name":"FAQ Chip cards used as swipe","priority":3,"replies":["Your Bank CHIP & PIN enabled card needs to be dipped and not swiped. If swiped, the POS terminal will prompt for it to be dipped as the CHIP card is not provided with a magnetic strip. Later enter the Credit Card PIN for a successful purchase transaction."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can hdfc bank chip cards be used as a normal swipe card?","can i use my chip card at normal swiping machine?","can i use the chip card as a normal swipe card?","can the chip card be used as a normal swiping card?","how to use a chip card as a normal swipe card?","can the chip card be used at normal swiping machine system?","is it possible to use a chip card at a swipe machine?","do the chip card have a magnetic strip?","can i make payments using the chip card at normal swipe machines?","can i use the chip card at swipe machine channel?","is it possible to use the chip card on normal swipe payment gateway?","does axis bank's chip card contain a magnetic strip?","do the axis chip card have a normal magnetic srtip?","can i use my chip card like a swipe card","can i swipe my chip card?","i have a chip card and want to use it as a normal swipe card","i want to use the chip card as a normal swipe card","is it possible to use the chip card as a normal swipe card","can i use the chip card as a normanl credit card","can the chip card be used as a normal credit card?","can i use chip card as a swipe xcard?","how can i use my chip card?","what if the customer swipes the card instead of dipping","will the customer be asked for a credit card pin if the merchant swipes the chip and pin enabled card at the pos terminal instead of dipping it","how do i use my chip card","how to use the chip card","what is the method to use the chip card","do your cards have magnetic strips?"],"parameters":[]},{"action":"","name":"FAQ Complaint (new)","priority":3,"replies":["To post your complaint you can send an e-mail at: complaints@bank.com"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["complain","how can i lodge a complain","how can i complain","i need to raise a complain against an employee","email address for gievances","e-mail id for complains","email id to send grievances","i have tried to email a complaint through customer service but it's saying service unavailable","where to send email","i want email id for compalin about my credit card","please provide the email of the concerned authorities","i have to protest about your branch","i want to file complain","no.. i need customer support email id where i can send a mail","do you have any email for customer support?","please send me mail id for higher authority.","i have to raise an objection against a representative","i have to raise a protest against a worker","i have to raise a grumbling against a worker","i have to raise a grievance against a worker","if you don't mind give the email of the concerned powers","if it's not too much trouble give the email of the concerned powers","i need to record gripe","may i get the email id to document a complaint","need to document a complaint","need details to file a complaint","please provide email of the concerned executive","i want to complain about you","i want to raise a complain","may i get the email id to file a complaint","complaint"],"parameters":[]},{"action":"","name":"FAQ Contact Us","priority":3,"replies":["You can get in touch with our bank at any of our branches or on our phone help line 1800-00-0000. Visit our website www.bank.com for any more details."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["contact details","what are your contact details","i want to speak to an agent now","call your boss","who should i call","how can i reach to the bank executive","where can i meet the bank executive in person","how can i get in touch with hdfc","i need to speak to someone","i want to talk to an executive","i am not satisfied with this need to talk to someone","i wanna talk to a person","how can i reach any executive","where could i reach any bank executive","i need to contact the bank","i wanna contact the bank","give me the credit card helpline number","how can i contact a banking agent?","what is the mobile site for hdfc bill payment","i believe the fees charged on my statement are incorrect","how do i contact the branch","contact branch","contact us","how do i speak with someone","need to interact with a human","how do i contact u","i need to get in touch","where can i call you","i need to call u","what number can i call on","what number can i call","customer care","customer service","talk to customer care","talk to customer service","i need to talk to customer care","what is the help line number","whats the helpline number","helpline number","help line number","help line num","helpline num","can you help me with the customer care number?","do you have the credit card customer care?","can you help me with the nearest branch address?","contact","nearest branch","how do i contact you","i want to talk hdfc credit card customer care what is number","i dont know which was my branch","yes i want to proceed but dont remember my branch","call to any senior repersentative","why did you join the bank if you don't know anything","why did you join the bank if you don't know anything","dear siri need hdfc personel loan customer care number of jamshedpur.","i need custmercare number of hdfc bank jamshedpur","i need to speak to somebody","i really need to talk to someone higher up","this really doesnt work","i need to speak with someone","please give me a customer agents number","give me a number i can call on","i need the customer care number of hdfc bank jamshedpur.","looking for hdfc representative","i want to know contact no for fatehabad harayana hdfc contact no","contact us is not working","can i know the toll free number","toll free number","who to contact","contact no please","chat with hdfc representative","email address of credit cards costumer service","contact no pla","hyderabad personal loan customer care no","i need complaint number","conatct nember","i want 24 hour customer care no","need hdfc customer care number","u have branch in kuwait","hdfc bank no. for mumbai please","credit card international costumer care number","i'm part of the classic banking program. i have missed my personal bankers number. how can i contact them ?","i want helpline number","how to apply for hdfc bank job","i call u oki no number","may i know the hdfc customer support email id ?","contact center","your link to email is pathetic. there is no option to my concern. i am trying to find out an email address since 1 hourwhere i can send an email but all of no use.","please vprovidecme callcentér no","plz provide me callcentér no.","want the email address of the manager of boat club road pune (maharashtra) branch","the branch locator is not working","credit card customer cair number","i a unable to call the phonebanking for credit card","phone banking number","how to talk with you","i need to talk hdfc customer care","instead of chat ..need to talk with customer care","what is the contact no?","please give the contact no","customer care emaild i required","i required hdfc bank customer care mail id","i want email id of customer care or the head office","what is customer care number","please give me your bangalore customer cae no","will you please give me the hdfc bank address in tiruchirapalli","yes that too with contact address","can i get the toll free number","how to contact customer care?","please share your bank email id for credit card application issue","procedure to follow if service is not available","i want to transfer amout to friend but unable to transfer then what can i do next","can i speak to a real person","cant remember my registered mobile number","ok what is the customer care number?","phone no","my account locked when i tried to enter customer id","how do i call you","what is your email and phone no","my fund transfer facility has been disabled","what is the email id to reach out to support team ?","email id to send grevience","can i talk with senior","can i do it on toll free num","i am trying to contact with your customer care","where i have need to contact","but they are disconnecting my call","branch no","what is customer care no for hdfc credit card","i have not received it in my kit","can please unlock my account","what happens if you don't activate the credit card for months? is it still required to pay the fee?","credit card support email","this is im trying to call to customer service for nri but from 3 days its not connecting always saying busy","how can i contact nri customer services","i tried to call hdfc nri customer service call to this number but from 3 days its not connecting and saying lines busy","axis custmercare no","can i get any contact number of trichy branch home loan department","and i want contact number of trichy branch","i want talk to company","hdfc contact center","need axis bank customer service number","customer care number","hdfc customer care center kochi","autodebit reversal bank a/c out of funds","tell me higher authority contact no.","who is your manager","i want to speak to someone higher up"],"parameters":[]},{"action":"","name":"FAQ Convert purchases to EMI","priority":3,"replies":["Sure. Using banking you can easily convert purchases at attractive rates into EMI payments using SmartEMI. You can see further details at http://goo.gl/1Ry9Kk. Also you can use SmartBUY here https://goo.gl/Ml9qwA"],"suggestions":["Loan on Credit Cards","Balance Transfer EMI","EMI Calculator","Smart EMI"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how do i use samrtbuy?","how do i convert purchases to smartemi","how do i covert to smartemi","what is smart buy","what is smartbuy","how can i convert to emi using smartemi","what is smart emi","what is smartemi","i want to convert my purchases to emi. what should i do?","how can i make my purchases to emi","how do i convert the purchases to emi?","what should i do to convert my transactions to emi?","how to convert the transactions to emi?","what way can i change the purchases to emi?","how do i make the purchase using emi?","what is the way to make emi purchases?","how to make emi on purchases?","whats the way to convert the purchases on emi?","how to convert my purchase into emi?","what way can i convert the purchases into emi?","can i shop and pay for something in installments","how can i shop for something but pay for it in installments","how can i convert a credit card purchase into emi?","how can i convert a credit card transaction into emi?","i want to convert a transaction into emi how can i do the same?","i want to convert my purchases into emi","what way can i convert my transactions into emi?","i have made a purchase online how do i convert into emi?","i have made a purchase online and want to convert into emi","what is the procedure to convert a transaction into emi?","how do i convert my purchases into instalments?","i have made a purchase online how do i convert into emi ?","how do i get my transactions converted to emi?","what ways can i convert my expenses to emi","what are the charges levied on the card for emi conversions?","how much are the charges for emi conversions?","what will be the charges for emi conversions?","if i make emi conversions how much will i be charged?","charges for emi conversions?","if i convert my transactions into emi what will be the charges?","how much will be the charges for emi conversions?","what charges will be levied for my emi conversion?","how much will i be charged for emi conversion?","i converted my transactions to emi how much will it charge?","if i convert my transactions to emi how much will it charge me?","i want to avail the emi facility on my credit card","how do i convert my purchases to emi","no conver credit card purchases to emi","can you convert my purchases to emi","i want to convert all my purchases made to emi","how can i convert my bills to emi?","how can i convert my charge into emi","can i buy gold on and cpnvert that into emi","can i purchase gold on credit card and convert that into emi","can i purchase gold using credit card and pay on monthly emi basis?","convert to emi"],"parameters":[]},{"action":"","name":"FAQ credit card","priority":3,"replies":["A credit card is a standalone lending instrument used to provide recurring credit to an individual based on his/her financial credentials. A credit card enables you to purchase instantly and pay later. The amount of credit limit and cash withdrawal available may vary"],"suggestions":["Zero Annual Fee Card","Withdraw Cash","Welcome Benefits","Cashback Offers Card"],"context":{"currentTopic":[],"nextTopic":["credit-card"]},"gambits":["whats a credit card","what are the uses of a credit card?","what are the benifits of using a credit card?","what are the benifits of using a credit card?","what are the uses of a credit card?","why should i use a credit card?","what are the advantages of a credit card?","how can i benfit from using a credit card?","how would a credit card help me?","what are the benifits from using a credit card?","what is a credit card?","whats a credit card?","how should i use a credit card","how to use a credit card?","i want to know more about credit cards","whats exactly a credit card","how do credit cards work","how do i use my credit card?","how to use credit card","where al can i use the credit card?","where can i use the credit card?","what all are the uses of the credit card?","what all can i do using a credit card?","if you are shopping online why is it a good idea to pay by credit card instead of debit","how can i use my credit card?","why should i get a credit card","how do i use my credit card","why use a credit card?","why do i need a credit card?","what is a credit card","what is credit card","what is credit","what are the benefits of credit card?","what are the benefits of a credit card?","what are the advantages of using a credit card?","what are the features of a credit card","give me the advantages of using a credit card?","what will be the advantages if i use a credit card?","advantages of having a credit card?","why should i use a credit card?"],"parameters":[]},{"action":"","name":"FAQ credit card advance payment","priority":3,"replies":["The credit card bills can be paid before the due date. Any excess amount paid for the bill will be adjusted in the next cycle."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["if i pay sum of money more than my bill, what will happen?","i paid more than my total amount due","what if i pay more than the billing amount","i paid the sum more than my billed amount","what if the payment done exceeds than the actual bill","will my extra bill amount paid be rounded?","what will happen to the amount that i have paid in excess?","will i get back the extra amount that i paid in my bill?","if i pay sum of money more than my bill what will happen?","what should i do if i pay more than the billed amount","my credit card bill was 60000 but i paid more what to do?","my credit card bill turned out to be 60000 and i pid 70000 what now?","i paid 60000 and my bill turned out to be less than that what can i do","i paid more than my credit card outstanding amount","what if i pay more than the bill?","what if i pay more than the actual bill amount","can i repay credit card debt early?","can i make an interim payment for a month based on my online account information even before my statement for that period has been generated?","what if i pay the bill before my due date?","what if i pay more than the total amount due?","can i pay the bill before due date?","can i prepay my credit card bill?","what if i prepay the bill and that exceeds my credit card bill","i paid the bill before the due date and have paid the excess amount","i prepaid the credit card bill and the bill amount turned to be less than what i paid","i have paid the excess bill in advance","will i be able to pay the credit card bill in advance","no i paid this month bill excess","what happens if i overpay my credit card bill","what happens if i pay extra on my credit card bill","what happens if i pay more than the total amount due?"],"parameters":[]},{"action":"","name":"FAQ Credit Card application status","priority":3,"replies":["You can track your Credit Card application status here http://goo.gl/YHP8I8. Generally,it should reach within 21 working days after submitting your application. You will receive timely alerts via SMS about the status and details of the dispatch of your Credit Card. If you still have not received it please call our phone banking at 1800-00-0000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to know the status of my application","when will my credit card arrive","track credit card applctn","credit card applctn tracking","where do i track my credit card applctn","how to track my credit card application","how to track my credit card","where can i track my credit card?","how can i track my credit card","i had applied for credit card and would like to know the status","i have applied for credit card would like to know the status","when will i get the decision on my credit card application?","when will the bank decide to give me a credit after my application?","i have made an application for a credit card and want to know whether i am approved for a credit card","i have applied for credit card when will i get it?","credit card application status","did my credit card get dispatched","did my credit card get approved","status of my credit card application","what is the status of my card?","what is the status of the card?","i have applied for a credit card. when will i get it?","whats the status of my credit card application","what is my credit card application status?","my credit card application status is showing as in process from past 1 week. when it will be despatched","no i applied for a credit card and what is the status of my card issue","hi im shruthi i have applied for credit card last month but didn't receive card so how can i check the status?","i have applied for a credit card online as per the email received from you through my net banking account but the card or any other messages like rejected approved etc not received. can you tell me","my new credit card has not reached to me. as per blue dart it is sent back to hdfc. i am unable to use my old card pl advice.","hi i am umamaheshi want to know the status of the credit card application","my credit card application ref no is xxxx pl give me the status","no no iam asking the status of credt card status which is applied recently","yes iam asking creditcard application progress","when will i get my credit card?","i have not recieved my credit card yet","by when will i get my credit card?","i applied for a credit card but have not recieved it yet","i have received sms on wednesday for received of applied credit card within 3 working days but yet to received may i know the status or courier detials","i applied for a credit card last month (28/29 of june) and still it is showing in process","i applied for credit card.yesterday your customer executive told me that card has been dispatched on my office address instead of my resident address.","i want to know what office address you sent the credit card.as i work in steel. plant so where i do not have any idea about where i have to receive the card.","i have applied for credit card but till date neither credit card received by me or any reply from hdfc","no my credit card still processing","already applied for the card but not yet received","how much time is needed for verification of documents for credit card?","how long will it take to get the decision on my credit card application?","how long will the bank take to decide upon my credit card application?","how long does it take to decide upon my credit card application?","i have applied for a credit card when will i know the decision of the application","how long does it take to decide over my credit card application?","am i approved over my credit card application?","where can i find the banks decision over my credit card application?","did my credit card get approved","status of my credit card application","what is the status of my credit card application","after how many days of application i will get card","i have applied for a credit card whats the current status?","yes i have submitted my documents for the credit card when will i receive it?","the agent has already colledted my documents when will i get the credit card?","what is my application status?","how long will it take to recieve my credit card?","i have applied for a credit card however did not receive any call","what is the status of my credit card application?","i have applied for hdfc credit card ref:xxxx","i have applied credit card in online application reference number is:xxxx. please check the statues and tel me","i already applied in online","i have not recieved my credit card","when will i get my credit card","i have applied for the credit card but have not yet received it yet","i didnt get my credit card yet","how long will it take to get my credit card","when do i get my credit card","i havnt received my credit card yet what can i do?","by when willl i get my credit card?","how long does it take to issue a credit card?","what is the ideal duration required to receive a credit card?","how long does it take to deliver the credit card","how long will it take to deliver my credit card?","when can i expect my credit card to be delivered?","when can i get my credit card delivered?","when will my credit card reach me","when will my credit card arrive?","how long will it take for me to get my new credit card","how long will it take for you to send me my credit card","why is receiving my credit card taking so long","when do i get my credit card?","it has been 7 days but i have not yet recieved my credit card","i have applied for the credit card 2 weeks ago when will i get it?","when will my credit card reach?","what is the ideal duration to recieve a credit card?","how many days will it take to recieve the credit card?","i have not recieved my credit card inspite of many inquiries","credit card not recieved yet","when will the credit card be posted to my address","when will the card reach my address?","i have applied for credit card how long it will take to process","i have not received my credit card","what is the duration for you to approve a credit card","how many days would it take for a new card to arrive","i have not received my replacement credit card","when will my credit card get delivered?","not received my credit card","when wil i receive my credit card?","i have not received my credit card yet","request to process my pending card","where is my credit card","track credit card","credit card status","status of my credit card","track credit card","credit card application tracking","i have applied for credit card from last 1 month it is showing that inprocess","when can i get my card..how 2 know?","hi wants to know the status of my credit card application","i want to check the status of credit card applied","and tell me credit card status","i have applied for credit card can i get fetails my application","details of my credit card appliaction","did not received credit card after 2. months","whether the credit card is despatched or not","track the progress of credit card application","i applied for a credit card still not retrieved","how to track that card","when will i receive my credit card?","credit-card not received","track application"],"parameters":[]},{"action":"","name":"FAQ Credit card bill cheque bounced","priority":3,"replies":["If your credit card payment cheque bounces or your payment fails because of lack of funds in your account you will be charged Rs.300 for the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["my autodebit failed as my account was out of funds, will i be charged for the same?","if my autodebit fails will i be charged for the same?","will i be charged if my autodebit fails due to out of funds?","my autodebit payment failed as my account was out of funds","will i be charged any dishonour fees for cheque bounce?","what are the dishonour fees for credit card bill payment","will i be charged if my credit card bill payment cheque bounces?","my credit card bill payment cheque got bounced","i paid my credit card bill by cheque and the cheque got bounced","what will happen if my bill cheque bounces?","my credit card bill cheque payment failed","will i be charged any fees if my credit card bill cheque bounces?","what if my credit card bill payment cheque gets bounced?","what to do if my credit card cheque bounces","tell me what to do if my credit card cheque bounces","my cheque is bounced","what if my cheque bounces?","i tried to pay my credit card bill through cheque but it bounced. what will happen now","what if the autodebit fails","what if my credit card payment cheque gets bounced?"],"parameters":[]},{"action":"","name":"FAQ Credit Card not working","priority":3,"replies":["The card may not work due to one of the following reasons:- 1) You might have exhausted your limit 2) Your previous payment is pending 3) Your card is damaged. 4) Your credit card is blocked. In case it is due to damage of card you can order a replacement card. If your credit card is blocked please contact on 1800-00-0000."],"suggestions":["Replacement card","Pay credit card dues","Speak to an Agent","Request Callback"],"context":{"currentTopic":[],"nextTopic":["credit-card","new-card"]},"gambits":["my card is not working since yesterday","my card has stopped working","what should i do if my credit card is not working","my card suddenly stopped working","i tried using my card but it suddenly stopped working","my card is not working since this morning","what shoud i do if my card is not working","i tried to swipe my card but it is not workking","i am not able to make transactions using my credit card","my credit card is declined","why is my credit card declined?","my credit card got declined why?","why did my credit card got declined?","the credit card is not responding","credit card is not working","the credit card did not work","my regalia card is not working","my regalia card is not responding","my regalia card failed to work","what to do my regalia card is not working","what is the status of my card?","why has my card been cancelled?","why is my card not working","i have run into an issue with my credit card","inactive","what to do if card is inactive","are u working","my card is not working can you send me a new one","my credit card transaction got declined","what if my credit card transaction fails?","credit card no. xxxx is not working","why it is declining","what do i do if my credit card is declined?","what should i do if my credit card is declined?","what should be done if credit card is declined?","my credit card is not working","my card is not working","card not working"],"parameters":[]},{"action":"","name":"FAQ Credit card PIN","priority":3,"replies":["The credit card PIN is required every time you make transactions using your card at a merchant or online. This is a mandatory 2 step verification requirement in India. You should have received this pin with your credit card kit."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["my credit card asks for a pin at every place that i use it. can i deactivate the same","where all do i need my credit card pin?","at what all places do i need my pin","what do i need a pin for?","why do i need a credit card?","do i have to enter my pin for every transaction","where can i find my credit card pin","do i need a pin for my credit card?","what is a credit card pin","what is a pin?","do i need a pin to use chip card?","no i want to know my card pin","credit card pin","pin for debit card","do i need to enter the pin for all purchase transactions?","do i need to enter the credit card pin for every pos transaction?","does the customer require to enter his pin for every transaction?","will i be asked for the pin for my chip card?","how does a pin help","will i always be asked for a customer pin","i dont like that i get asked for a pin everytime can i disable it","do i have to enter a pin everytime i use my credit card","what the credit card pin required for?","where is credit card pin required?","do i need a pin for my credit card"],"parameters":[]},{"action":"","name":"FAQ credit card pin delivery date","priority":3,"replies":["The card and the pin are sent separately. The PIN generally takes upto 7-10 working days from the card issuance date. In case it has not arrived during this period please call our phone banking at 1800-00-0000","The $cards and the pin are sent separately. The PIN generally takes upto 7-10 working days from the card issuance date. In case it has not arrived during this period please call our phone banking at 1800-00-0000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how long does the credit card pin take to be delivered","how long does that take to receive the credit card pin","will i receive the credit card seperately?","is the credit card pin sent seperately","do you send the pin and card together?","is the pin for credit card sent along with the card","will the credit card and its pin be delivered together?","will i get the pin and card together?","is the credit card and pin sent together?","do i get my pin along with credit card?","will the customer receive the credit card pin along with the card","i received my card but not my credit card pin","i got my credit card but did not receive my pin yet","did not receive my credit card pin yet","how long does it take to get my pin?","i got my credit card yesterday but did not receive my pin yet","i want my credit card pin","i still have not received my credit card pin","credit card received but got no pin","after how many days will i get the credit card pin?","how many days does it take for the credit card pin to arrive?","when can i expect my credit card pin?","when can i expect to get my credit card pin","will i get my credit card pin with my card","what should i do if i do not receive my credit card pin within 10 days?","i had received my card but the pin has not yet arrived","i have not yet received my credit card pin","what to do if card is received but no pin yet","where can i avail my credit card pin?","do i get my credit card pin seperately?","i got my credit card pin today but received no pin with that","i got the credit card today but there was no pin with that","got the credit card but no pin","it has been more than 15 days that i had not received my credit card pin","it has been 15 days that i had got my credit card but no pin received yet","when will i get my credit card pin?","what is the tat for pin receipt?","what is the turn around time for credit card pin receipt?","tat for credit card pin","turn around time for pin","credit card pin turn around time","i haven't received my credit card pin","how long will it take to get the credit card pin?"],"parameters":[]},{"action":"","name":"FAQ Credit card Statement not received","priority":3,"replies":["The Credit Card statement generally arrives within 7 days of your billing date, If you still have not received it please contact our Phone Banking agent at 1800-00-0000. If you want to view the statement online login to your NetBanking."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["when can i expect to get my credit card statement","i havnt received my credit card statement by now","when will i get my credit card statement?","i have not received my credit card statement from 3 months","what to do if i do not receive my credit card statement","still not received my credit card statement","i have been waiting for my credit card statement for so long","not received credit card statement","i did not get my statement yet","i hav not got any statement for my credit card statement","i did not receive my credit card statement","i have not received my credit card statement"],"parameters":[]},{"action":"","name":"FAQ Credit Card transaction fees","priority":3,"replies":["The following are the transaction charges applicable when you use the $cards at: Petrol pumps: Rs. 10 or 2.5% of the transaction amount (whichever is greater). IRCTC: Rs. 10 flat fees per transaction if transaction is done using ATM PIN. For all other IRCTC transactions, upto 1.8% Payment Gateway (PG) charges will apply. Please note that there are no transaction fees applicable at other merchant locations. These charges attract a Service Tax and an Educational Cess as applicable, in terms with the current Finance Bill."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["transaction fees on my credit card","how much should i pay for using debit card for retail or online transactions?","how much will it cost for using debit card for retail or online transactions?","is there any fees for using my debit card for retail or online transactions?","are debit card transaction fees applicable to me","what are the debit card transaction fees","how much does it cost to swipe my card at fuel pumps or booking railwaytickets?","how much i need to pay for swiping my card at fuel pumps or booking railwaytickets?","are there any transaction fees for using my debit card","debit card transaction fees","what are the fees applicable on debit card","what are the fees for transactions made using credit card","what are the debit card transaction fees if i swipe my card at fuel pumps or booking railwaytickets?"],"parameters":[]},{"action":"","name":"FAQ Credit period for credit card","priority":3,"replies":["The maximum interest free period on your card is 48 days."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what exactly is credit period","credit period for credit card","what is credit period for credit period","what is credit period for credit card","how much is the credit period on titanium credit card?","i want to know the credit period?","whats the credit period for my credit card?","for what period is my credit amount intrest free?","when does the bank start charging on the credit period?","what is the intrest free duration for the credit amount?","for how long is the credit amount free of interest?","when does the bank start charging interest on my credit amount?","from when will be my credit amount charged for interest?","what is the credit period?","what is the grace period before interest is applied?","what is the grace period before interest is applied?","what is interest free period","what is the duration to payback my dues?","how many days do i get interest free","how many interest free days do i get","gold card free credit","can i borrow money for free?","what will be my credit period","what is my credit period","what is my credit free period","what is the credit period for my credit card?","when do i start paying interest on new purchases if i am already revolving credit?","when should i pay interest on new purchases if i am already revolving credit?","what is interest free period available for credit card?","what is the credit period for credit card?"],"parameters":[]},{"action":"","name":"FAQ Credit score","priority":3,"replies":["Credit Score is a report of your credit worthiness based on your credit history. Credit Information Bureau (India) Limited (CIBIL ) rates you between the score of 300 to 900 depending on how regularly you have paid your loans and credit card dues. You can check your score here https://goo.gl/ycqiop"],"suggestions":["Credit Card Types","Apply Credit Card","Tips: increase score"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["whats the credit score for a credit card?","where can i see my credit score","i want to know my credit score","how will i know my credit score?","what is the credit score used for?","what is credit score used for?","what is credit score for?","whats credit score","what is credit score","what is my credit score?","is it good to have a high credit score?","what is credit history?","please tell me my credit score","what is credit score?"],"parameters":[]},{"action":"","name":"FAQ cvv","priority":3,"replies":["The Card Verification Value (CVV*) is an extra code printed on your debit or credit card. CVV for Visa, MasterCard and Diners is the final three digits of the number printed on the signature strip on the back of your card. This CVV code is mandatory at some payments gateways for your online transactions for additional security."],"suggestions":["Apply Credit Card","Security Tips","Ask for Replacement","Card is Damaged"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["where can i find cvv","what is cvv?","where can i find cvv","how do i get my cvv number","im am on a site and they want my cvv number how do i get that","what is cvv","how to find what my cvv number is","what is this cvv number","where can i find my cvv","what do i need a cvv for?","why do i need a cvv on transactions?","why is a cvv asked?","why is a cvv asked when i do online transactions?","where is my cvv","how to find my cvv","where is my cvv on the card ?","cvv number","where to get a cvv from?","what do you mean by a cvv","where can i find the cvv on the credit card","cvv","what is a cvv number?","what does cvv number signify?","where is cvv number on a debit card?","what is cvv number","where can i find my cvv?","whats cvv?","what is cvv code","why cvv is used","what is card verification value","what is card verification value and where do i get it?","where is card verification value required?","whats card verification value","is card verification value required for online transactions","is cvv required for online transactions","do i require a cvv for making online transactions?","is it necessary to give the cvv for online transactions","why is cvv needed?","what is cvv???"],"parameters":[]},{"action":"","name":"FAQ deposit cheque","priority":3,"replies":["You can go to your closest branch to deposit any cheque. Our bank representatives will be more than happy to assist you with the same. You can also deposit the cheque in the drop box in Bank ATM."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["where do i go to depoit a cheque","where all can we deposit cheques","how do i deposit a cheque","i have an axis bank cheque where can i deposit that","where do i need to drop the cheque to encash it","i have an axis bank cheque where all can i deposit the same","where should i deposit the axis bank cheque","i have received axis bank cheque from a client where should i deposit that","at what all places can the axis cheque be deposited","i have received a payment via cheque where should i deposit the chaeque to avail the payment","at which branch should i deposit the cheque received for my payment","i have a cheque and need to deposit it where should i deposit the same","can you please help me to deposit my cheque","can i deposit the cheque in the atm drop box","are there any facility to deposit cheque in atm","can i deposit the cheque in any atm","where do i deposit my cheque","can i deposit my cheque in any bank","is it possible to deposit my cheque in any branch","at which branch should i deposit my cheque","where is the cheque drop box available","is there a cheque drop box available in the atm","can i drop the cheque in atm drop box","where can i deposit a check"],"parameters":[]},{"action":"","name":"FAQ diff between debit & credit card","priority":3,"replies":["Using a credit card is like getting a loan but without interest for a given period . Every time you charge something you’re borrowing money until you pay it back later. Debit cards on the other hand are just a easy way to allow you to pay at store with the money that you have in your current account."],"suggestions":["Am I eligible?","Cashback Offers Card","Credit Card Types","Apply Credit Card"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["diff between a debit and credit card","what's the difference between a credit card & debit card ?","what is the difference between a debit and credit card","howz credit card different from debit card?","diff between credit and debit cards","diff bet. credit card and debit card","what's the difference between a credit card and debit card ?","what is a credit card and how is it different from a debit card?","what is the difference between a credit card and a debit card?","diff between a debit and credit card","how is credit card better than a debit card","thank you what do you think is better? using a credit card or debit card?","distinguish between credit card debit cards","distinguish between credit and debit cards","how are credit and debit cards different?","distinguish debit and credit cards","is there any use of a credit card over a debit card","what is the difference between credit card and debit card?"],"parameters":[]},{"action":"","name":"FAQ Difference between add on card and Primary card (new)","priority":3,"replies":["An Add-On Card is an additional credit card you can get on your existing HDFC Bank Credit Card. You can then give this card to your spouse, parents, siblings (own brother/sister), son and/or daughter (over 18 years) and allow them to enjoy the many benefits of a HDFC Bank Credit Card. An Add-On Card holder enjoys all the benefits of the primary card holder."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the difference between add on card and primary card","how is add on card different from primary card","is the primary card and add on card same","are the features for add on card same as the primary","what will be the difference in add on card and normal primary card"],"parameters":[]},{"action":"","name":"FAQ Documents for Credit card","priority":3,"replies":["Following documents are required for your credit card:- PAN card photocopy or Form 60 Colour Photograph Income Proof: Latest payslip/ Form 16/ IT return copy Residence Proof: Passport/ ration card/ electricity bill/ landline telephone bill Identity Proof: Passport/ driving License / PAN card / Aadhaar card The documents required may vary on a case to case basis."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to apply for a credit card, what documents will i need?","what all documents do i need for the credit card application?","which documents are required for a credit card document?","i want to know the list of documents for a credit card application","documents for credit card aplication","what documents do i require for applying for a credit card","is aadhar card compulsory for credit card application","what all documents do i require to apply for a credit card?","what documents should i provide for a credit card?","i want to apply for a credit card what documents will i need?","list of documents for a credit card?","list the documents required to apply for a credit card","what all info is required for a credit card account?","what all information is required to get a credit card?","if i apply for a credit card what all documents will be asked","documents to apply for a credit card?","which documents should i submit while applying for a credit card","what things i need to get a card","what do i need to apply for a credit card?","what are the documents required to apply for a credit card","do you require any documents for the credit card application","what all documents do i have to submit for the credit card application","what all documents are required to apply for a credit card","what are the documents required for a credit card application?","documents needed to avail the service","what are the documents required","what are the documents i have to submit","documents related to credit card application","what type of documents are required for credit card?","documents required to apply for a credit card","required documents"],"parameters":[]},{"action":"","name":"FAQ Documents for loan(new)","priority":3,"replies":["General Documents Required for Loan: Application form Photograph Age proof ID proof Income proof Bank statement Residence proof Signature verification proof Other documents required vary according to your loan type and case to case."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["documents needed to avail the loan","what kind of documents i need to carry?","papers required for loan","documents required for loan","what are the documents required for loan","list the documents needed for loan","papers needed to avail the loan","reports needed to avail the loan","papers required for availing a loan","documents required for availing a loan","which all dcuments do i need to present for a loan?","what all docs are required for an education loan","list of documents for loan?","documents for loan","income documents needed to avail the loan"],"parameters":[]},{"action":"","name":"FAQ Dont want statements to my mailing address","priority":3,"replies":["We request you to fill https://goo.gl/mIahZG and send the duly signed form to our correspondence address. Bank Cards Division PO BOX ####"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how do i stop recieving hard copies of credit card statements","i do not wish to recieve credit card statements on my mailing address","i want to stop the statements from being sent to my mailing address","how can i stop the statements of my credit card being sent to my address","i dont want to recieve statements","i dont want to recieve statements any more","i want to stop recieving the statements of my credit card on my mailing address","i want to stop recieving the statements of my credit card","dont want credit card statement hard copies","dont want credit card statements on my mailing address","how do i stop the credit card statement service on my mailing address","stop the credit card statement service on my mailing address","i am recieving the statement on my mailing address but i dont want to recieve the same","i don't want physical copy of the statement","i do not want statements to be sent to my mailing address. how do i stop the same?"],"parameters":[]},{"action":"","name":"FAQ Duration of loan (new)","priority":3,"replies":["The tenure of your $loan is 12 years"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is my credit loan period?","what is the duration of my loan","what is the time span of home loan","what is the length of car loan","what is span of car loan","tell me the duration of car loan","what is the duration of car loan","tell me the tenure of car loan"],"parameters":[]},{"action":"","name":"FAQ EMI billing","priority":3,"replies":["The EMI for the month will be directly reflected in your credit card statement for the given month."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["wher","i have made my transactions in installments, how will it be billed on my card","how are my emi transactions billed on my credit card","wats the way of billing emi on my credit card","i have made emi transactions, how will that be billed on my credit card","how are the emi transactions billed?","if emi transactions are made, how is it billed in my credit card?","if i make emi transactions how will it be billed in my credit card?","hows the emi billed in my credit card?","are the emi transactions billed on my account?","are the emi options on credit cards?","how would the emi be billed on my credit card?"],"parameters":[]},{"action":"","name":"FAQ Frequency & Rate of interest on FD","priority":3,"replies":["You have following Fixed Deposits linked to your accounts."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["show all my fds on my account","have i fixed any money on my account","how much money have i fixed?","show fd on my accounts","i want to see my fds","can you show my fd","can you show me all my fds","how many fd do i have","what all fd do i have?","show all my fds","show my fd","what all fixed deposit do i have","show me my current fd","at what frequency will i recieve interest on my fd?","how i receive interest on my fd","what are the recurrence of interest on my fd","how frequent will i receive interest on my fd","does interest rate change according to amount of fd","what are the interest rates on fixed deposit","how much rate of interest will i get on fixed deposit","what interest will i gain for a fixed deposit","how much is the interest on fixed deposit","what is the rate of interest on fixed deposit scheme for senior citizens","how much will be the rate of interest for senior citizens on fixed deposit","interest rates on fixed deposit","fixed deposit interest rates","when will i gain the interest on my fixed deposit","at what intervals is the fixed deposit interest credited","at what intervals is the interest paid for the fixed deposits","when do i get the interest paid fo rmy fixed deposit","where is the fixed deposit interest accumalated","where is the fd interest credited","in which account is the fd interest credited","when is the interest credit for my fd","when will i get the interest for my fd","after how many months is the interest added to my account","is the interest added to the principal amount or not","will the interest get added to the principal of my fd amount","is the interest for fd calculated as simple interest or compound interest","how is the interest calculated on fd","what interest rate is offered by hdfc on fd","what is the interest schedule for fd","at what frequency is the interest credited for the fixed deposit","is fixed deposit interest credited every month","how is the fixed deposit interest scheduled","can you show mu fd"],"parameters":[]},{"action":"","name":"FAQ Frequency & Rate of interest on RD","priority":3,"replies":["Recurring Deposit is a special kind of Term Deposit offered by to deposit a fixed amount every month into their Recurring Deposit account and earn interest at the rate applicable to Fixed Deposits.The rate of interest on Recurring Deposit varies according to your RD amount and duration. For more details and interest rates of please visit https://goo.gl/Bz00JN"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how is the recurring deposit interest scheduled","is recurring deposit interest credited every month","at what frequency is the interest credited for the recurring deposit","what is the interest schedule for rd","what interest rate is offered by hdfc on rd","how is the interest calculated on rd","is the interest for rd calculated as simple interest or compound interest","will the interest get added to the principal of my rd amount","is the interest added to the principal amount or not","after how many months is the interest added to my account","when is the interest credit for my rd","when will i get the interest for my rd","in which account is the rd interest credited","where is the rd interest credited","where is the recurring deposit interest accumalated","when do i get the interest paid for my recurring deposit","at what intervals is the interest paid for the recurring deposits","at what intervals is the recurring deposit interest credited","when will i gain the interest on my recurring deposit","recurring deposit interest rates","interest rates on recurring deposit","how much will be the rate of interest for senior citizens on recurring deposit","what is the rate of interest on recurring deposit scheme for senior citizens","how much is the interest on recurring deposit","what interest will i gain for a recurring deposit","how much rate of interest will i get on recurring deposit","what are the interest rates on recurring deposit","does interest rate change according to amount of rd","how frequent will i receive interest on my rd","what are the recurrence of interest on my rd","how i receive interest on my rd","what is the schedule to get the interest on rd"],"parameters":[]},{"action":"","name":"FAQ Get OTP for credit card","priority":3,"replies":["A One Time Password (OTP) has been introduced as an additional security feature by us for online credit card transactions in India. The OTP will automatically be generated when you select that option for your 2 factor authenticaon and will be sent to your registered mobile number. If you fail to receive your OTP, please make a new transaction and ensure that you have registered your correct mobile number"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["where can i generate the otp","what do i need the otp for?","where all do i need the otp","where can i use the otp","where all do i need to use the otp?","can i use the otp for online transactions?","is it safe to use the otp for online transactions?","how do i make online purchases using the otp","where will i get my otp","how do i get my otp","is it secure to do a transaction using the otp?","why should i enter otp when i have entered my user id and login password","when will i be asked to enter otp","what is the process to generate one time password otp for mobile transactions on cards?","what is otp","what is an otp","otp?","otp","how to generate an otp","how to generate otp","how can i an otp for my transactions","what should i do when i don't receive my bank account's otp?","i did not receive my otp","what if i do not get my otp","i did not receive my otp on my registered mobile number","not getting otp","what is the process to generate one time password otp for ivr/ mobile transactions on cards/ register for verified by visa / mastercard securecode?","how can i generate one time password otp for ivr/ mobile transactions on cards/ register for verified by visa / mastercard securecode?","how can i generate an otp"],"parameters":[]},{"action":"","name":"FAQ How many credit cards can i have?","priority":3,"replies":["In theory, you can get as many credit cards as you want, but it depends on your ability to meet repayments and manage balances"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how many credit cards can i have?","can i have more than one credit card","can i have more than 2 credit cards","am i eligible to get more than 1 credit card?","i already have a credit card, can i have more","i already have a credit card, can i have one more","i already have a credit card, can i apply for one more"],"parameters":[]},{"action":"","name":"FAQ how to open e-statement","priority":3,"replies":["To open the e-statement enter the password for the same. The password will be the first four letters of your name (in caps) and the last 4 digits of the card number. If the PDF still does not open please ensure you are using Adobe reader version 7 or higher."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have received a e statement, how do i open that?","how do i open my credit card estatement","what is the process to see my estatement","i have received an estatement but its asking me for a password","how do i open my credit card estatement","cannot open the pdf of statement emailed to me","cannot open the e-statement","how to open the e statement that i have received?","i have received a e statement how do i open that?","where do i get the password to open the e statement?","i want to open my estatement but i dont know the password","where do i get the password to open my estatement","i want to open the pdf of my estatement","i am not able to access the pdf of my estatement","how to get the password for opening my credit card estatement","i want to check the statment but it's not open forex","no i open email multi currecy statements of pdf is not open","i want to check my statement which your bank send email","i can't open pdf file of forex statment he asked the passward","banksend multiple currency statements monthly so can u tell how to open","i want to know how to open estatement pdf","tell me how can open estatement","how will i go through estatement","how can retrieve my password for estatement","how can get the poassword for my statement","unable to open estatement","not able to open estatement","unable to open credit card estatement","password for estatement","password to open estatement pdf","how do i get the password to open the statement?","i am not able to open my e statement","cant open my estatement","i cant open my estatement","how to open my e statement?","where do i get the password for my estatement?","i am unable to open my e statement","i cannot open my statement","can't open my statement","why customer is unable to open the e statement","why is the customer not able to open the e-statement","what is the problem when the customer is unable to open the e-statement","how to open e statement","how to open a e statement","how to open the e-statement","there is some problem that i cant open the e statement","i got an e statement but cant open it","whats the problem with opening the e statement","how do i open my estatement"],"parameters":[]},{"action":"","name":"FAQ How to reset Customer ID (new)","priority":3,"replies":["You can reset the Customer ID by typing logout and enter the new Customer ID that you want to login into."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i reset my customer id?","how to reset customer id","how can i reset my customer id","how do i reset the customer id","i want to login with new customer id","can i use different id to login","can i use different customer id to login","i want to reset my customer id","how can i login with new customer id","login with new customer id"],"parameters":[]},{"action":"","name":"FAQ how to verify genuine notes (new)","priority":3,"replies":["To verify genuine notes check the floral design marked by number one in the picture above is actually ‘500’ written half way. If you move the note against light you will be able to see the complete ‘500’ written on it. When viewed against light, this empty place has a hidden picture of Mahatma Gandhi, multi-directional lines and ‘500’ written on it. The colour of this ‘500’ appears green as such, but if you tilt the note to a certain angle, it would turn blue."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how to declare genuinity of a currency","how to know if a currency is genuine or not","how to verify currency","difference between real and fake notes","difference between genuine and fake notes","test to know genuine note","how can i know about the fake note","how to declare genuinity of a note","how to know if a note is genuine or not","can i know about the fake currency","how to know genuine currency","how to verify notes"],"parameters":[]},{"action":"","name":"FAQ if cross my credit limit","priority":3,"replies":["If you make a transaction that exceeds your available credit limit, Bank will decide whether or not to approve the transaction. If approved, an over-limit charge would be levied to the account. The over-limit charge is 2.5% of the amount by which the credit limit is exceeded (minimum charge of Rs.300)."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what if i cross my credit limit?","what will happen if i cross my credit card limit?","will the transaction proceed if i cross my limit","what happens if i cross my credit limit?","can i spend if my credit limit is crossed?","can i spend above my credit limit?","i crossed my credit limit what can i do?","what to do if i cross my limit?","how much are the charges if i exceed my credit limit?","i crossed my creidit limit how much will i be charged?","if i cross my credit limit what will be the charges?","how much charges are applied if i cross my credit limit?","what if i exceed my credit limit?","what happens if i pay more than the total amount due?","i have made transactions above my credit limit","what to do if you cross my limit on credit card","i have made a transaction above my credit limit","can i make any transaction above my my credit limit?","wat if my transactions cross my allowable limit","my expenses have crossed my credit limit","will my transactions take place if above the credit limit?","is it possible for me to make the transactions above my credit limit?","what if i will cross my credit limit","is there an over-the-limit fee?","what if i exceed card limit","what is over limit fee","what happens if i go over my credit limit","what if i cross my credit card limit?","what will happen if i cross my credit limit?","what happens if i go over my credit card limit?"],"parameters":[]},{"action":"","name":"FAQ IFSC code","priority":3,"replies":["IFSC stands for ‘Indian Financial System Code’. It is an 11 digit, alpha numeric code designed to identify bank branches in India. You can find the IFSC code on your passbook as well as your Cheque book or check here http://goo.gl/iB72v9"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is an ifsc code?","what's an ifsc code?","how do i get my ifsc code?","where can i find my ifsc code?","what is ifsc code?","where is ifsc code?","how to find ifsc code?","help me find the ifsc code","where will i find the ifsc code?","what is the ifsc code for my branch?","what is isfc","whats isfc","what is my banks ifsc code","i want to know my ifsc code please help me","no exat ifsc code","actually i'm getting some amount from other bank to my hdfc bank so i needs to provide ifsc code","what is my hdfc ifsc code","how to get my ifsc code i don't know my branch it was long back","for example someone's ifsc code is","could you please provide me the ifsc code for hdfc vazhakkala branch?","i want to register a new beneficiary in neft list. however the ifsc code is not getting accepted.","while adding the details of new beneficiary in my nfft list the ifsc code of a particular beneficiary's bank is not getting registered. the bank is a small co-op bank.","please tell me how to enter ifsc code hdfc0cslcbl ?","what is my ifsc code?","what is the ifsc code?","can i find out the ifsc code of my branch?"],"parameters":[]},{"action":"","name":"FAQ incorrect pin","priority":3,"replies":["If you enter the wrong $cards Pin your transaction will be declined. You can re-enter the correct pin by trying again. If you enter the wrong pin 3 times your card will be temporarily blocked for 24 hours. If you forget your $cards PIN please follow the instructions to change the PIN.","If you enter the wrong $cards Pin your transaction will be declined. You can re-enter the correct pin by trying again. If you enter the wrong pin 3 times your card will be temporarily blocked for 24 hours. If you forget your $cards PIN please follow the instructions to change the PIN."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what if i enter the wrong pin","i entered the wrong pin what will happen","i entered the wrong pin will y card get blocked","lost my pin","cant remember my pin for the life of me","i really need to do a transaction on my credit card but cant find my pin","i entered the incorrect pin","incorrect pin entered","i entered the wrong pin","what if i enter the incorrect pin?","i entered the wrong pin multiple times","incorrect pin","entered incorrect pin 3 times","incorrect pin three times","i cant remember my pin","i forgot my credit card pin","forgot my card's pin","what if i enter the incorrect pin","i entered a wrong pin while a transaction","what if the customer enters an incorrect credit card pin while completing a purchase transaction","what if i enter the wrong pin while paying for something with my credit card","how many attempts do i have before i enter a correct credit card pin?","how many attempts to enter correct pin","how many times can i try to enter the correct pin","what if i enter the wrong credit card pin many times","what will happen if i enter my credit card pin wrong 3 times","i tried to enter correct pin multiple times and now card is not working","what to do if the card is blocked after multiple attempts of entering the pin","invalid credit card pin","i forgot my pin"],"parameters":[]},{"action":"","name":"FAQ increase credit score","priority":3,"replies":["A few tips we can give you are 1. Pay your outstanding on time 2. Use your existing credit cards well rather than applying for new cards. 3. Never exceed more than 30% of credit utilization as this will establish not only your credibility for financial discipline but also prove your financial management"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i improve my credit score?","how do i increase my credit score?","increase credit score","imrpove my cibil score","how to improve my cibil rating","i was told to get lower rate i should improve my credit score. how should i do that","i want to improve my credit score","how to increase credit score","how do i improve my credit score?","what if my credit score is less than 750?","what if my credit score is below 300?","how can i increase it"],"parameters":[]},{"action":"","name":"FAQ interest charge stop","priority":3,"replies":["The bank charges interest on your outstanding amount after the interest free duration. As soon as you pay your outstanding bills you will be charged no further interest."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["when will it start charging interes?","when will it stop charging interest?","how long will i be charged interest on my account","for what duration is the interest charged?","how long will be the interest charged on my credit card account","when will the bank stop charging interest on my account","i want to know when my account will be interest free","when will my interest charges be stopped?","when will it start charging interest?","when can i stop paying interest charges?","when will the interest charge stop?","when will the bank stop charging interest on my credit card amount"],"parameters":[]},{"action":"","name":"FAQ international transfer(new)","priority":3,"replies":["With Bank Telegraphic Transfers, you can easily transfer a wide range of foreign currencies. For more details please visit http://goo.gl/rlpzaS"],"suggestions":["Transfer money"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i use online banking for transfer of foreign currency","how can i transfer money to another account in international currency","how should i transfer money internationally","please help to transfer internationally","can foreign currency be transferred via online banking?"],"parameters":[]},{"action":"","name":"FAQ link all accounts","priority":3,"replies":["If you are an individual and hold a Current A/c, you can link the same to your Savings Account/ Credit Card/ Demat Account under the same User ID. Please visit to know more and register http://goo.gl/wo0Daj"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["is it possible to link all my accounts together?","how to link all my accounts together?","one id enough for all bank relationships","can i have only one user id for all bank relationships?","is one id enough for all bank relationships?","can i have only one user id for all bank relationships?","if i am an individual and hold an current a/c as well as an savings account credit card demat account, can i link these relationships to the same customer id?","how to use one view","can i link all my accounts together?","can i maintain all my customer relationships under the same id?","is it possible to link my credit card savings account and current account under the same id?","how do i get single id for all my accounts"],"parameters":[]},{"action":"","name":"FAQ Loan eligibility (new)","priority":3,"replies":["You have to be minimum 21 years old to avail $loan . The eligiblity for loan differs from case to case, you can check your loan eligiblity here http://goo.gl/bAOMUa"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can unemployed person get loan?","no i want to apply loan in your bank what are the requirements","what are the requirements you need to get home loan to build house in my native village","what is the eligiblity for home loan","who can apply for home loan","eligibility for home loan","on what basis do banks provide loans?","eligibility for loan","eligibility of loan","can nri get hdfc loan?","eligiblity of loan","eligibility of home loan"],"parameters":[{"name":"loan","isRequired":true,"priority":1,"prompt":"Which loan type are you searching for?","suggestions":["car loan","Personal Loan","gold loan","home loan","educational loan"],"entityName":"loan","intentName":"FAQ Loan eligibility (new)"}]},{"action":"","name":"FAQ Loan types (w/co) (new)","priority":3,"replies":["Bank offers different types of loans according to your needs:- 1] Personal Loan 2] Business Loan 3] Home Loan 4] Car loans 5] Two Wheeler Loans 6] Gold Loan 7] Loans Against Assets 8] Educational Loan 9] Government Sponsored Programs 10] Rural Loans Click here to know about these loans http://goo.gl/0brlJ6."],"suggestions":["Apply for loan"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["and what are its types","what are the types of loans you provide"],"parameters":[]},{"action":"","name":"FAQ Locker","priority":3,"replies":["Congratulations, we have found a locker of your choice in the Lower Parel branch for you. Please visit the branch manager there and he will assist you with the rest."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to get the locker facility","i want to open the locker","can i get a safety deposit locker","locker please","i want a locker in the closest branch","get me a locker in the closest branch","get me a locker facility","get me a locker","i want a locker","what are the variants available for locker and what are the annual applicable charges?","what are the documents required for applying for locker?","i want a locker in small category"],"parameters":[{"name":"locker type","isRequired":true,"priority":1,"prompt":"Which one would you want?","suggestions":["Small Locker","Medium Locker","Large Locker"],"entityName":"sys_any","intentName":"FAQ Locker"}]},{"action":"","name":"FAQ maximum transfer limit (new)","priority":3,"replies":["The daily limit for transfers is 50000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the maximum amount of money transfer i can make","i want to make an rtgs. what's my daily limit?","i aad benificery on netbanking third party fund transfe. yesterday i send 50000. but today i try to send 140000. but this transition is not complit","is there a maximum limit on the transfer account?","how much is the maximum transfer limit","how much amount transfer can i make in a single day?","what is the limit for transfer"],"parameters":[]},{"action":"","name":"FAQ MICR code","priority":3,"replies":["The MICR encoding, called the MICR line, is at the bottom of cheques and other vouchers and typically includes the document-type indicator, bank code, bank account number, cheque number, cheque amount, and a control indicator."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["whats micr code","what is micr","what is the micr code for my branch?","where will i find the micr code?","help me find the micr code","how to find micr code?","where is micr code?","what is micr code?","where can i find my micr code?","how do i get my micr code?"],"parameters":[]},{"action":"","name":"FAQ Minimum Spending on Credit card","priority":3,"replies":["It is not compulsory to spend a certain minimum amount on your Credit Card every cycle. Even If you do not make any transactions on your card, you will be only charged the fixed charges depending upon the type of your Credit Card."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["is it compulsary that i have to spend a certain amount of amount every month","do i need to make transactions upto certain minimum amount every cycle","what if i do not make any transactions on my credit card","i have made no transactions on my credit card","what will happen if i do not use my credit card for any transactions in a cycle","i have not used my credit card for 2 months","i havent used my credit card for a long time","i havent used my regalia card for a long duration","is there a minimum amout which has to be spent on my credit card every mont","how much do i have to spend atleast on my credit card","are there any regualtions to spend a minimum amount on credit card?","what are the regulations if i make no expenses on my credit card","do i have to spend something every month to keep my card active","do cards have any minimum spend","do i need to spend a minimum amount on credit card every cycle?"],"parameters":[]},{"action":"","name":"FAQ NCD (new)","priority":3,"replies":["An NCD is a long-term security yielding a fixed rate of interest, issued by a company and secured against assets."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is an ncd?","whats ndc","i want to know about ncd"],"parameters":[]},{"action":"","name":"FAQ NEFT & RTGS charges (new)","priority":3,"replies":["There will be charges for NEFT & RTGS transactions, the charges vary according to the amount of transfer and the transfer types. The same will be displayed while doing the transaction."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what will be the charges for doing neft transfer","will there be any charges for neft transactions?","will i have to pay any extra charges for doing neft transfer","will there be charges for rts trnasactions","if i transfer money using neft will i be charged for the same?","will i have to pay extra charges for doing neft transfer to my benificiary?","how much will be the charges for neft trnasfer","if i wnat to transfer 500000 to my beneficiary by rtgs what will be the charges for the same?","i want to make a neft transfer of 6000 ho much are the charges for the same?","will i have to pay any extra charge for neft transfer of 5000","if i make a transfer of 20000 by neft will there be any extra charges?","what are the charges to transfer money to axis bank account?","what is neft charge?","do the neft charges change for different transfer amounts","what is the neft charge?","do you charge me for rtgs or neft transactions?"],"parameters":[]},{"action":"","name":"FAQ NEFT required info","priority":3,"replies":["To use this service, you should provide the beneficiary details (name and account number), and the name and IFSC of the beneficiary bank branch."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what all info do i need to make a neft transfer?","information required for neft?","can you tell me what info is required for neft?","what info do i need for neft?","what all info should i add for neft","what information is required for neft","information required for neft transfer","what all info is required for neft transfer","what info is required for neft transfer"],"parameters":[]},{"action":"","name":"FAQ NetBanking","priority":3,"replies":["Using NetBanking you can do all your important transactions online. You have to just login in your Netbanking and you can transfer funds, check your loan statement, request cheque books, check balance, get account statements, pay bills, create fixed deposits and lot more."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how do i use my netbanking?","what all can i do using net banking?","what is netbanking used for","whats netbanking","how do i do the transactions online","what transactions can be done online?","how do i do the transactions using net banking?","how are transactions done online?","where can i make transactions online?","can i transfer funds using netbanking","can i transfer funds online?","can i check the balance online?","can i check the balance using netbanking?","i want to make the transactions online","bank netbanking","transactions online","net banking","hdfc netbanking","how to get netbanking userid","what kinds of fund transfers can be done online?","tell me about net banking.","what are the benefits of net banking","what are the advantages of using net banking?","how will it benefit me from using netbanking?","if i use net banking how will it help me?","how will using netbanking help me?","what all transactions are possible to do in netbanking?","what are the benefits i will get on using net banking?","can i see my loan details in netbanking","internet banking","what is the advantage of using net banking","what are the benefits of netbanking?"],"parameters":[]},{"action":"","name":"FAQ netbanking account not used for long? (new)","priority":3,"replies":["As a security measure & risk assement of your Bank account, we might sometimes de-activate your access to Internet Banking. This is to deter any fraudulent attempts to access your Internet Banking account. Please visit our nearest branch to reactivate the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what if i try to login to my netbanking acount after 5 months","i didnt use my account for a long time.will it work if i try to login?","what if i do not use my account for a long period of time and want to login later?","if i do not use my account for a long period of time, will it work if i try to login?"],"parameters":[]},{"action":"","name":"FAQ netbanking login problem","priority":3,"replies":["Your Netbanking login problem might be due to one of the following reasons: *Disabled login ID: In case of 5 incorrect password entries, the system disables your Internet Banking ID for the calendar day. It will be enabled the next calendar day. To instantly Enable Login ID, click on \"Enable Login ID\" link. *Incorrect login ID or password: Recheck your login ID and password. Please note that passwords are case sensitive. In case you have forgotten your password click on \"Forgot Password\" link on the login page to generate your password online. *First time user: Visit your nearest Bank branch to register for internet banking. *Browser Issues: Internet Banking is best accessed using Internet Explorer 6 and above, with a screen resolution 1024 by 768 pixels. Call our phone banking at 1800-00-0000 for any further help."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["net banking login issue","i am trying to login into my netbanking from morning but there is some problem","i am trying to login into my netbanking from yesterday but there is some problem","why cant i login into my net banking account","some issue with my login in netbanking","login problem in netbanking","cant login into my netbanking","net banking locked","netbanking locked","i am unable to login into internet banking? what do i do?","what to do if i am unable to login into internet banking?","what can be the reason if i am unable to login into internet banking?","problem logging into my internet banking","there is some problem so i cant log into my netbanking","netbanking login problem","i tried to log into my netbanking but there is some problem","hi eveningthis is xxxx my account number isxxxx.i changed my mobile number.i forget my passward to long in in net banking","i am sorry againi cant log in my netbanking.i change my mobile.i could not update myself.","how can i reset everything.nearly 1.5 yr i did not use my netbanking.","my netbanking account is disabled","no..my netbanking secure access","i cant login in my net banking account","netbanking is locked","how to unlock netbanking ?","required new netbanking pin","how to unblock my net banking account","my account got disabled due to unsuccessful login attempts","unable to login into banking service (net banking mobile banking etc.)","not able to login netbanking","my netbanking is locked what do i do","how can unlock my account?","when i try to open my net bank it's saying account locked for user.","account locked","my net bank is locked.","i need unlock my account","i am in us and my net banking account is locked","i am an nri and need ur help my netbanking is showing locked","how can i unlock my netbanking","my netbanking is locked due to multiple login attempts","netbanking has been disabled","i am no table to login","my account locked when i tried to enter customer id","i have given 5 times wrong passsword for the netbannking and now my account has been locked","netbanking user has been locked","what is the procedure to unlock the net banking user?","on which browsers can i use the internet banking website?","which browsers can i use for the internet banking website?","which browsers support online banking?","my net banking locked","can you enabled my net banking login","user id is locked","account is blocked to do net banking","need to login the netbanking","i am unable to login to netbanking","my netbanking account is locked","i am getting an error on netbanking","issue with netbanking login"],"parameters":[]},{"action":"","name":"FAQ no dues statement (new)","priority":3,"replies":["Your no dues statment will be emailed to you shortly. Thank you."],"suggestions":["Credit Card statement"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want a no dues statement","no due emi processing time"],"parameters":[]},{"action":"","name":"FAQ Payzapp","priority":3,"replies":["With PayZapp, you can shop on your mobile at partner apps, buy movie tickets, music and groceries, compare and book flight tickets and hotels, shop online and get great discounts at SmartBuy, send money to anyone in your contact list, pay bills and recharge your mobile, DTH and data card. So link your Debit and Credit Card to PayZapp and enjoy the most convenient and secure way of payment. PayZapp is absolutely FREE. To register and know more click https://goo.gl/LBfTO4"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["payment options on payzapp","can i use payzapp for payments","register for payzapp","do you know about payzapp","i wanna know about payzapp","tell me something about payzapp","are there any charges for using payzapp","how good is payzapp","what are the features of payzapp","where can i download the payzapp","where all can payzapp be used","what are the uses of payzapp","how useful is payzapp?","what all can be done using payzapp","how to register for payzapp","i want to register for payzapp","is payzapp free?","where do i get payzaap from","i want to know about payzapp","what is payz app","whats payzaap","how much will i be charged for using payzapp?"],"parameters":[]},{"action":"","name":"FAQ Pre close the credit card loan","priority":3,"replies":["Sure you can pre close your loan any time during the tenure. In case of pre-closure of the loan, a charge, currently 3% of the balance principal outstanding plus service tax will be applicable."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i wan to pre close my loan","i want to pre close the loan","is it possible to pre close the loan","is it possible to preclose the education loan","is it possible to preclose the loan","i want to preclose my education loan","what should be done to preclose the loan","i want to preclose my loan","how can i preclose the loan","i want to pre-close or cancel my loan on credit card what are the charges?","can i pre close my credit card loan?","if i want to pre close the credit card loan how much would i be charged?","if i perclose my credit card what will be the charges?","what will be the charges to preclose my credit card loan?","how much would be the charges for preclosing of a credit card loan?","if i want to pre close my credit card loan how much would be the charges?","how can i pre close my credit card loan?","is it possible for me to preclose the credit card loan?","if i want to preclose my credit card loan whta should i do?","i want to pre-close my emi transaction what is the procedure?","i want to pre-close my emi transaction","how can i pre-close my emi transactions?","is it possible for me to pre-close the emi transactions?","i want to pre-close my emi transactions what should i do?","what should i do to pre-close my emi transactions?","how can i close my credit card loan?","i wan to pre close my education loan"],"parameters":[]},{"action":"","name":"FAQ protect against Credit card fraud","priority":3,"replies":["To reduce frauds. Sign your card, Enter your PIN in such a way that no one can memorize your keystrokes.Don't leave your receipt behind at the ATM. Use your Credit card for online transactions only at secure and authorized gateways. Also keep checking your credit card bills to ensure no incorrect transactions have been charged on your credit card."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["am i protected against fradulent transactions on my credit card","how do i secure my credit card against fraud or theft?","how to protect my credit card?","i have to protect my credit card.","how do i protect my credit card","am i protected against fradulent transactions on my credit card","what happens if there are fraudulent transactions using my credit card","what steps should i follow to protect my card against fraud?","precautions to protect my card against frauds","what measures can i follow to protect my card against frauds?","what ways can i keep my card transactions safe?","what all i should do to keep my card safe?","how do i make my transactions secure","how do i retain the security over my transactions?","what all must i do to keep my transactions secure","protect my card against frauds","how to get a secured credit card","how can i do credit card fraud","how i can secure my credit card","how do you protect against credit card fraud","how do you protect against credit card fraud","are my purchases protected if i pay by credit card?","can i get refund if my stolen card is used","what if card fraud happens","how to protect my credit card?","how do i make sure my credit card pin is not misused","how to ensure safety of my credit card","tips on securing credit card pin","how do i protect my credit card against fraud or theft?","how do i secure my credit card against fraud or theft?","how to protect my credit card?","i have to protect my credit card.","how to protect my credit card","how do i protect my credit card","i provided with my card number and security number","how do i safeguard and protect my pin?","how can i increase security on my credit card","how do i make sure that my credit card pin is not misused","how do i ensure that my card is secure","how to ensure that my card transactions are secure","what ways can i keep my card transactions secure?","how does the bank ensure that the transactions are secure","how do i make sure that the card transactions are made secure?","what ways can i keep the transactions on my card secure?","how to ensure that the transactions that i do using my card are secure","i smy credit card safe for online transactions?","is it safe to use my credit card online?","is my credit card safe for online transactions?","is my credit card safe to use?","is it safe to use my card online?","is it safe to use my credit card internationally?","is using a credit card for international transactions safe?","what is the safety for using my credit card internationally?","how is my security over international transactions ensured?","how is the security of my credit card ensured?","is it safe to use my credit card online?","how does the customer ensure that his credit card pin is not misused","how do i keep my credit card pin safe","how do i know my transactions are secuire?"],"parameters":[]},{"action":"","name":"FAQ Reactivate Closed Card","priority":3,"replies":["In order to reactivate your closed credit card please contact our customer care at 1800-00-0000."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["if i have closed my credit card account, can i ractivate it?","is it possible for me to reactivate the closed card?","can i use the closed card again?","if i have closed my credit card account can i ractivate it?","i have closed my credit card account and want to reactivate","i want to reactivate my closed credit card account.","reactivate closed card","activate my closed account","how do i activate my closed","i had closed my credit card account but want to reactivate it again","can i reactivate my closed credit card account","i want to use my closed credit card account","i had closed my credit card account 4 months ago but want to activate it again","if i close my credit card acc can i activate it again","can i reactivate my closed card?","how do i re-activate my closed card?"],"parameters":[]},{"action":"","name":"FAQ Read my statement","priority":3,"replies":["Your credit card statement has three parts. 1. Informs you about a) Date of your statement b) Your Card number c) Your payment due date d) Minimum amount due etc. 2. Date-wise detail of your purchases, fees and interest charges if any 3. Information regarding your total outstanding balance and reward points."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i read my credit card statement","i cant undertand my credit card statement","what is my credit card statement","how do i understand my credit card statement","how can i understand the credit card statement","what is the way to read the credit card statement","what all is given in the credit card statement?","hows the statement read?","how to read the credit card statement?","how to decript the statement?","how to understand what all is given in the statement?","how to understand the credit card statement?","i cant read my statement how do i understand my ststement?","i cant understand my statement","i dont understand my statement","how do i read my monthly credit-card statement?","how can i understand the various terms in my statement?","what are the different columns in my statement","what is the meaning of my statement?","how do i read my statement?","how do i understand the details of my statement?","where can i get my statement","how to read my credit card statement","how can i read the details in my credit card statement?","how do i read my credit card statement?"],"parameters":[]},{"action":"","name":"FAQ redeem my reward points","priority":3,"replies":["Sure. Once you have registered your credit card on netbanking you can redeem the same though net banking. You can also call our phone banking at 1800-00-0000 to redeem your reward points."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["please tell me how to redeem my reward pointd","redeem reward points","how to redeem points","wat are the ways to redeem my reward points","how do i view my reward points?","i want to view my reward points","where can i view my reward poins?","i want to redeem my reward points","how do i redeem my reward points on my credit card?","where do i redeem my credit card reward points","redeem credit card reward points","how can i use my bonus points","how long are my are reward points available","when should i redeem rewards on a credit card","how should i redeem rewards on a credit card","how do i track my reward earnings","how can i redeem points","how to redeem reward points","what is the validity of my redeem points","how long are my redeem points valid","validity of redeem points","how can i redeem my reward points","how do i redeem my reward points?","i want to redeem my points","unable to redeem reward points","hi i have earned xxxx points on my credit card usage. please let me know how to redeem the same. regards","need to know about redemption","rewards","good morning whenever i trying to redeem my rewards points of credit cards it not works","redeem credit card points","i want to know my reward points","where can i redeem my reward points?"],"parameters":[]},{"action":"","name":"FAQ Reduce Interest amount","priority":3,"replies":["Interest rates are automatically determined by the bank. To reduce the interest you pay the only suggestion we can give is to make sure you pay on time and keep your credit score high, this will make you eligible for better deals from the bank."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["is it possible to reduce the interest rate that i pay","can i reduce the amount of interest that i pay?","i want to reduce the interest rate that i pay on my credit card","how will the interest amount be reduced?","i want to reduce the amount of interest that i pay","what is the best possible way to reduce the interest amount paid?","how do i pay the minimum interest rate?","i want to pay the minimum amount of interest on my account","what all can i do for reduction of interest rate","what can i do for reducing interest amount","what all can be done for reduction in interest amount","what should i do to reduce interest amount","how can i reduce the amount of interest that i pay?"],"parameters":[]},{"action":"","name":"FAQ Retain my credit card if I emigrate","priority":3,"replies":["Credit cards (including global cards) are issued to resident Indians only. Therefore, under RBI guidelines, you have to clear your outstanding and surrender your credit card to the issuing bank if you are proceeding abroad on employment or on emigration"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can i retain my credit card if i move to other country","can i retain my card if i move abroad?","if i move to turkey can i still use the credit card?","if i move out of india can i use the credit card?","am i allowed to use the credit card outside the country?","wil i be able to use the credit card if i migrate to another country?","what would happen if i go to foreign","is there a way to retain my credit card if i emigrate?","can i use the same credit card if i emigrate?","i want to retain my credit card if i emigrate","can i retain my debit card if i emigrate?","i want to retain my credit card if i emigrate","can i retain my debit card if i emigrate","can i retain my credit card if i emigrate","can i retain my credit card if i emigrate?"],"parameters":[]},{"action":"","name":"FAQ Reward Points on Credit Card","priority":3,"replies":["Reward points are the points that you earn on your card expenses, The reward points can be redeemed as cash back into your account. Based on different credit cards you earn differently"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what all ways can i get reward points on my jahc card?","where all can i get reward points on my jahc card for purchases?","which all purchases offer me reward points on my jahc card?","what gives me reward points on my jahc card?","where all do i earn reward points on my jahc card?","which all purchases give me reward points on my jahc card?","how to earn reward points on my jahc card?","how will i earn the reward points on my jet privilege card?","what purchases will gain me reward points?","what all purchases will help me to gain reward points","what all transactions will gain me reward points","which transactions made on credit card give me reward points?","do i get bonus points on using credit cards","what are bonus pts","what is swipe bonus","whats the reward points?","what exactly is the reward points?","how can i earn reward points on my card?","ways to earn reward points","how do i earn reward points","what are reward points","what are exactly the reward points?","what are rewards available on credit card","how to earn reward points on my credit card expenditure","hi.. i want some clarification on reward points for regalia and jetpriviledge card","if i book on vistara flight using jetpriviledge card do i earn reward points","how will i earn the reward points on my jahc card?"],"parameters":[]},{"action":"","name":"FAQ RTGS required info","priority":3,"replies":["When using RTGS Funds Transfers, there are a few essential details to provide: 1)Amount to be remitted 2)Account number from where the funds will be debited 3)Name of the beneficiary bank, and the name of the beneficiary customer 4)Account number of the beneficiary customer 5)Sender to receiver information, if there is one 6)The IFSC code of the receiving branch"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what all info do i need to make a rtgs transfer?","information required for rtgs?","can you tell me what info is required for rtgs?","what info do i need for rtgs?","what all info should i add for rtgs","what information is required for rtgs","information required for rtgs transfer","what all info is required for rtgs transfer","what info is required for rtgs transfer"],"parameters":[]},{"action":"","name":"FAQ safe to use Internet Banking? (new)","priority":3,"replies":["We provide multiple layers of protection to secure your online banking experience: *128-bit encryption to keep your transaction safe. *Two levels of passwords (Login and Transaction) to provide enhanced security to all your transactions. *Second factor authentication in the form of Netsecure code for all financial transactions. *For online transactions you will go through the Verfied by VISA/Mastercard Secure code channel. This itself is an additional authentication for your transactions."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i ensure that my credit card pin is not misued","is my online transaction secure","what is the additinal security while doing an online transaction?","is my online transaction secure when i am not being asked for a pin?","what is security in netbanking transactions","what is the security for net banking","are the net banking transactions secure","will the transactions made using netbanking be secure","how secure is it to use netbanking","whats the security in netbanking","what do say about netbanking security","is using netbanking a safe idea","is it secure to use netbanking","is net banking secure?","how secure is net banking","how much secure is internet banking?","what is the security level in internet banking?","how secure is internet banking?","is it safe to use the internet banking","is using internet banking safe","is netbanking safe","is it safe to use netbanking?","is it safe to use internet banking? what is the level of security provided by internet banking?","what kind of security is provided by internet banking?","is internet banking secure","is this secured","is internet banking safe?","is it safe to bank online","is it safe to use internet banking?","how secure is net banking?","how can i ensure that my credit card is not used for a fraud?"],"parameters":[]},{"action":"","name":"FAQ sms banking (new)","priority":3,"replies":["SMSBanking is very simple and FREE. You can perform a host of functions including accessing your account balance, mini-statement and account statement, etc. Just you have to type in certain keywords and send an SMS to 5676712. You will receive a response in the form of a text message within just a few seconds. To register, get more details and view a demo go to https://goo.gl/ctHCuy"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what are the charges for sms banking","are there any charges for sms banking","how much are the charges for sms banking","will i be charged for sms banking","what message should i send to activate sms banking","can i get my account statement on sms","how do i view my balance on sms","do you provide sms banking","i wanna register for sms banking","registration for sms banking","registration link for sms banking","do you know anything about sms banking","please provide some details on sms banking","sms banking number","what is the hdfc smsm service number","does hdfc have sms banking","what is the number used for sms banking","please help me register for sms banking","can you tell me about sms banking?","i want to start sms banking where can i start the service","how to register for sms banking","what is the number for sms banking","where to register for sms banking","please tell about sms banking","where can i start my sms banking service","tell me what is sms banking","i want to know about sms banking","how do i register for sms banking","register for sms banking","how to use sms banking","whats sms banking","what is sms banking?","tell me about sms banking","i want to change my sms banking number","is there sms banking facility with hdfc"],"parameters":[]},{"action":"","name":"FAQ Sort code","priority":3,"replies":["There are 3 places where you can find your sort code: On the account summary page in Internet Banking. On any paper statement of your account. On your cheque or paying-in book."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is my sort code","do you know my sort code?","can i get the sort code","sort code","i want to know the sort codei need the sort code","i want to know the sort code","give my sort code","can you tell me the sort code for my account","where is the sort code written","how can i find the sort code of my branch","do you know the sort code of my branch","where can i fing the sort code","can you tell me the sort code of my account","can you tell me the sort code","where will i get the sort code","where do i find the sort code","where can i look for the sort code"],"parameters":[]},{"action":"","name":"FAQ Terms and conditions (new)","eventName":null,"priority":3,"replies":["Please find the T&C for cards here http://goo.gl/obZeAd .Please find the T&C for loans here http://goo.gl/qfqse6"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what are the t&c for credit cards?","what are the terms and conditions for loans?","list out terms and conditions for debit card.","please tell me terms and conditions of debit card.","i want to know about the terms and conditions of credit card.","what are the initial terms and conditions for having debit card?","what are the initial terms & conditions for having credit card?","terms and conditions of credit card","terms and conditions for loan","terms and conditions for education loan"],"parameters":[]},{"action":"","name":"FAQ Time to open account (new)","priority":3,"replies":["Once you make a request for account opening, your account will be created in 5 working days."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how long does it take to open the account","how long will it take to open my account","how many days are required to open a new bank account","duration for account opening","what is the duration required to open a new savings account in your bank","what is the duration required to open a new savings account in hdfc","how long will it take to process my account opening request?","what is the time required to open a savings account","what is the time required to open an account","what is the time required to open a account"],"parameters":[]},{"action":"","name":"FAQ Time to open account (w/co) (new)","priority":3,"replies":["Once you make a request for account opening, your account will be created in 5 working days."],"suggestions":[],"context":{"currentTopic":["new-account"],"nextTopic":["new-account"]},"gambits":["when will i get the reply","after how many days will you reply","in how many days will you reply?","when will the bank reply","when will you reply?","when will i get the response from bank?","when will i get a response?","how long will it take for you to get back","when would you get back","in how many days will that be done","in how many days?","when","when will that be done","when do you respond","when will it be done?","when will you get back","how long will it take","when will i get reply for my account"],"parameters":[]},{"action":"","name":"FAQ time to report Credit card dispute","priority":3,"replies":["We recommend you to immediately inform us about any discrepancy in transactions. At any cost though transaction dispute must be reported in writing within 60 days from the statement date in which the said transaction appears."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["in how many days credit card transaction can be reported?","credit card transaction dispute can be reported in what time feature?","when should i report about the credit card dispute?","how late can i report a credit card dispute?","what is the validity to report the credit card dispute?","how long can i wait to report a credit card dispute?","when can i report a credit card dispute?","how long do i have to report incorrect transactions on my credit card","how many days can i wait till i report a fraudulent transaction on my credit card","i have an incorrect transaction on my credit card. how long do i have to report it?","how many days after a fraudulent transaction can i report it?","i want to report a dispute on credit card transaction made in last year is it possible","is it possible to lodge a complain against a transaction dispute in last year","after how long of the disputed transaction can i lodge a complaint?","what is the time frame to report credit card transaction dispute?","in how many days can i report credit card transaction dispute?"],"parameters":[]},{"action":"","name":"FAQ transaction notification","priority":3,"replies":["You will receive SMS and Email alerts for all debit card transactions to your registered mobile number and email ID registered with the Bank. If you have not registered any of these please update here http://goo.gl/IqYFsH"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have made a online transactions, how wil i get the notification","sms every time there is a transaction","how do i get notifications for my transactions?","where will i get the notifications for my transactions","notifications for my transactions","how can i get notifications for my transactions","i have made a online transactions how wil i get the notification","how do i get the alerts for my transactions","if i make a purchase using credit card will i get a notification","notification for credit card transactions","how do i understand the transaction is successful","how do i understand the transaction is complete","how will i know that the payment made using the credit card is successful","how will i be alerted for my credit card transactions","how will i get a notification for my credit card transaction","how will i get a notification for the transactions done thru my credit card","alerts for transactions","will i get transaction notification","i have not got any message after amount withdrawal","will i get any intimation for my debit card transactions?","how can i keep track of my debit card transactions?","how will i get informed about my debit card transactions?","how will you notify about my debit card transactions?","how do i get notified about transactions"],"parameters":[]},{"action":"","name":"FAQ transfer not working (new)","priority":3,"replies":["We are very sorry for the inconvenience caused to you. Request you to please initiate the transfer after sometime."],"suggestions":["Account Balance","Repeat Transfer"],"context":{"currentTopic":[],"nextTopic":["transfer","Bankbalance-followup"]},"gambits":["i cant able to pay lic premium thrugh netbanking yyyyy"],"parameters":[]},{"action":"","name":"FAQ types of account (new)","priority":3,"replies":["Bank offers different types of $account as per your needs. Please follow the link to find the account type of your choice https://goo.gl/l9lsaB","Bank offers different types of accounts as per your needs. Please follow the link to find the account type of your choice https://goo.gl/l9lsaB"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["types of accounts","what are the types of accounts","what all types of current account are available?","which all types of accounts are available?","what all typeas of accounts are available?","what are the different types of accounts?","what are the types of savings accounts","what are types of account in bank ?","account types","what are the different types of savings accounts?","types of savings account","which are the different types of savings accounts?","types of bank accounts"],"parameters":[]},{"action":"","name":"FAQ Types of loans (new)","priority":3,"replies":["Bank offers different types of loans according to your needs:- 1] Personal Loan 2] Business Loan 3] Home Loan 4] Car loans 5] Two Wheeler Loans 6] Gold Loan 7] Loans Against Assets 8] Educational Loan 9] Government Sponsored Programs 10] Rural Loans Click here to know about these loans http://goo.gl/0brlJ6"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what types of loan do you provide","what type of loans do you provide?","what are the types of loans you provide?","what all loan types are given by bank","which are the different types of loans","please show the types of loans offered","can you tell me the types of loans","types of loans","what are the different types of loans","what are the types of loans offered?","what are the different types of loans offered by hdfc?","any type of loan","what's are the types of loans","what are different types of loans available?","what type of loan you provide","loan offered by u","loan which you provide","types of loan","any other loan which is applicable for me","what are the types of non-housing loans","educational loan","types of loan which you provide","what are the types of loans that you provide?","show me types of loans"],"parameters":[]},{"action":"","name":"FAQ unauthorized transaction (new)","priority":3,"replies":["If you suspect that there has been an unauthorised transaction in your account, please report it to the Bank immediately at 1800-00-0000"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what if i suspect any phishing on my online banking account?","what if i suspect an unauthorized transaction in my account?","whom should i contact if i suspect an unauthorized transaction in my account?","what to do next if i suspect an unauthorized transaction in my account?","what should i do if i suspect an unauthorized transaction in my account?"],"parameters":[]},{"action":"getunbilledtransactions","name":"FAQ unbilled transactions credit card","priority":3,"replies":["You can see your latest transactions in your sms alerts sent by us every time your card is swiped. Also you can view unbilled statement in your credit card netbanking account."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to view my unbilled transactions","where all can i view the transactions after my last statement?","where can i find my unbilled transactions","where can the unbilled amount of my credit card be found?","where can i view the unbilled amount of my credit card?","i want to find my credit card's unbilled amount","where can i see the transactions after last statement date","where can i see my latest transactions","i want information of the unbilled transactions","i want to see the transactions made after the last statement recieved","what all transactions have i made after the last billing","unbilled transaction details","what is meant by unbilled transactions?","where can i view the unbillled transactions","unbilled transactions","ubilled credit card transactions","how much is the unbilled amount on my credit card?","how can i see details of transactions made on my card after my last statement date?"],"parameters":[]},{"action":"","name":"FAQ Uses of Credit Cards NetBanking","priority":3,"replies":["Once you register for credit card netbanking you can view 1.account information 2. unbilled transactions 3. Credit Card Statements (up to 6 months) 4. change Credit Card ATM PIN and a lot more"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what all can i do using credit cards netbanking?","what services can i avail using the credit cards netbanking?","which services can i use by credit cards netbanking?","what all can be done through credit cards netbanking?","what does credit cards netbanking offer?","what all does credit cards netbanking do?","what al can be done through credit cards netbanking?","what all transactions can i do using credit cards netbanking?","what all transactions are covered under credit cards netbanking?","list the transactions covered under credit cards netbanking","can i shop using the credit cards netbanking?","what facilities are covered under credit cards netbanking?","what all can be done using credit cards netbanking?","what can i do using the credit cards netbanking service?","what tools are available to help manage my account","what information can i view under account information with the online credit card facility?","do i get any special benefits when i use netbanking?","what can i do using credit cards netbanking?","can i do restaurant booking through netbanking?","what special features does netbanking provide?"],"parameters":[]},{"action":"","name":"FAQ Validity of Credit Card","priority":3,"replies":["You can find the issue date and the valid expiry date (valid thru date) of your credit card on the front of the card in MM/YY format."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["wats the validity of my credit card?","when will my credit card expire?","what is the validity for my credit card","i want to know the validity of my credit card","till when is my credit card valid","what date is my credit card valid till","till when is the credit card valid?","how can i find the validity of my card","where can i find the validity of my card","where is the card validity written?","is the card validity mentioned on my card?","where can i chk the validity of my card?","what is the expiry date of my credit card","does the credit card expire","does a credit card expire","is my card valid for lifetime","how long is my credit card valid?","what will be the validity of my card?","how can i find out when my debit card was issued to me?","how can i get the issue date of my debit card?","i want to know when my debit card was issued to me.","when my credit card was issued to me","how can i find my cards issue date?","where can i find my cards valid from date?","when was my card issued to me? how can i find that?","what is the validity of my credit card?"],"parameters":[]},{"action":"","name":"FAQ value of reward points","priority":3,"replies":["Credit card reward points can be used as cashback as well as to earn varitey of shopping deals. Cashback on reward points is only eligible for Titanium (1 Reward Point = Re. 0.25) Platinum/Solitaire/Moneyback & Business Moneyback card types(1 Reward Point = Re. 0.30). All other card holders can redeem their Reward Points in the MyRewards redemption program. Please follow the link to explore https://goo.gl/x8wdPS"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have 5000 reward points on my credit card, how much cash will i get for that?","i have 400 reward points, how much cash will i get to reedem it","can i convert my reward points into cash?","i have 400 reward points how much cash will i get to reedem it","how much will i get if i convert my reward points into cash","how much money will i get if i convert my reward points into cash?","can i convert my reward points into cash","is it possible to convert my reward points into cash","what is the conversion for my reward points into cash","i have 5000 reward points on my credit card how much cash will i get for that?","how much cashback can i get using the reward points on my credit card","what is the amount of cash that i can earn on the reward points accumalated","how much is the value of my reward points in rupees?","what will be the value of the reward points that i have earned on my credit card","what will be the value of the reward points that i have earned","how much will my reward points be equivalent to","how much will my reward points earn me","what amount of cashback can i get using the reward points","how much cash can i earn using reward points?","what is the conversion rate of reward points to rupees","what is the conversion rate of reward points to cash","what is the value of reward points in rupees","what is the value of reward points","convert reward points"],"parameters":[]},{"action":"","name":"FAQ verified by visa (new)","priority":3,"replies":["Verified by visa/master is a password-protected authentication system designed to confirm the identity of the cardholder when a card is used online. Click on the link Netsafe/Verified by Visa/MasterCard in your netbanking to avail the same."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how do i get my card to ber verified by visa","what is verified by visa","how do i get my card to ber verified by visa","need to verify my visa card","need to very my master card","i want to get more info on verified by visa","what is verified by visa or mastercard secure code?","how do i get my credit card verified by visa","what are verified by visa cards","how do i get the card verified by visa","what are the steps to get the card verified by visa","i have a credit card is it verified by visa","is my credit card verified by visa","what is the visa verification for credit card","what are visa verified cards","how do the credit cards get verified by visa","how do i add the visa security over my credit card","what are the netsecure cards","can i register my credit card for visa security via net banking","can i avail visa security over my credit card","can i get my credit card visa secured using online banking","where can i add the extra level of security on my credit card","whats netsafe protection for credit cards","what is verified by visa"],"parameters":[]},{"action":"","name":"FAQ What can you do?","priority":3,"replies":["I can help you with general banking information and I specialize in credit card queries. I can show your account statement, block your credit card and help you choose the right credit card."],"suggestions":["Am I eligible?","Track Application","Pay Credit Card bill","Suggest Credit Cards","Apply Credit Card"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what can you do","what all can you do ?","what features do you have?","what are your features?","how would you help me?","how are you useful for me?","what are your key features?","what all can oyu do?","what transactions can oyu do for me?","tell your features?","what are the things that i can ask you","what are your capabilities?","what are you capable of?","what all bank transactions can oyu perform?","show me your features","what all credit card transactions can you do?","what all can i ask you","which credit card questions can you ask?","what all can you assist me with?","what all can i get your assisitance for?","what should i ask?","why should i ask?","what all are your features?","what all can you perform?","what way can you help me?","what all can i ask you?","what can i ask you?","what are all of your features?","what all can you do?","what all transactions can i do with you?","which transaction can you perform for me?","what transactions can you do for me?","how well can you perform?","what questions can you answer?","wat can you do?","wat all can u do?","can you do all the transactions?","can you perform all bank transactions?","can you make every bank transaction?","can you perform all the bank tasks?","what all bank transactions can you perform?","can you do bank transactions?","what all can you do","how can you help me?","what all bank taska can you do?","which bank transactions can you do?","what kind of services do you offer?","how ere you feeling","help me regarding bank","do you have information related to banking and transaction ?","what other facility you provide","what all are you trained at?","what are you trainer at?","what can you do?"],"parameters":[]},{"action":"","name":"FAQ What happens if my cheque gets delayed in the post beyond the payment due date?","priority":3,"replies":["If your payment is not received by the Payment Due Date, a late fee is applicable and the outstanding amount attracts interest for the number of days by which the payment has been delayed."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what to do next if my cheque gets delayed in the post beyond the payment due date?","what if my cheque gets delayed in the post beyond the payment due date?","what happens if my cheque gets delayed in the post beyond the payment due date?"],"parameters":[]},{"action":"","name":"FAQ What is a Customer ID?(new)","priority":3,"replies":["A Customer ID is a 9-digit number which uniquely identifies your relationship with Bank.Your Customer ID is mentioned on the welcome letter & cheque book that is mailed to you post your account opening. Customer ID is also usually your login id for Internet Banking. Please mention this ID in all your communication with Bank."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["where will i get my customer identification number?","i have opened a new account where is my customer identification number?","where will i get the customer identification number?","what is the customer id number","i want my customer id.how to get it?","how can i get my customer id?","how do i get my customer id?","is my customer id written on any bank documents","i want to know my customer id","where can i get my customer id","i cant find my customer id","where can i find my customer id","what is a customer id?","what is the use of customer id?","where is customer id used?","i want customer id","do i have to get my customer id number seperately from bank?"],"parameters":[]},{"action":"","name":"FAQ What is a debit card? (new)","priority":3,"replies":["A Debit Card makes your payments much more convenient and secure through an electronic payment facility directly from your Savings or Current Account with Bank."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["tell me about atm cards.","what exactly is debit card","how does a debit card work","what is a debit card","what is debit card?","tell me about debit card","what are the uses of debit card","what is atm card","what is the relevance of getting a debit card?","whats atm card"],"parameters":[]},{"action":"","name":"FAQ What is a self-set limit? (new)","priority":3,"replies":["You can pre-set the monthly spending limit on your supplementary/add-on credit card. Any transactions over the specified 'Spend Limit' will be declined."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what does self-set limit mean?","what is a self-set limit?"],"parameters":[]},{"action":"","name":"FAQ What is a temporary credit-limit enhancement? (new)","priority":3,"replies":["There will be times when you feel the need for an increase in your credit limit to enable you to make increased purchases on your card. To avail of temporary credit-limit enhancement, all you need to do is call our Customer Care Centre and make your request.Bank can increase your credit limit at its discretion. Please note that this facility is available only after 9 months of membership and based on credit history."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how can i increase credit limit in case of emergency?","what is a temporary credit-limit enhancement?","can i increase my card limit for small time","can i increase amy card limit for small duration","can i increase my card limit temporarily","is it possible to make temporary card limit enhancement","is it possible to increase my credit limit temporarily?","can you increase my credit limit for a while","how do i increase my credit limit for a time being","i want temporary credit limit enhancement"],"parameters":[]},{"action":"","name":"FAQ what is ATM (new)","priority":3,"replies":["Automated Teller Machine is a computerised machine that provides the customers of banks the facility of accessing their accounts for dispensing cash and to carry out other financial transactions without the need of actually visiting a bank branch."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is the meaning of atm","what is atm","what is an atm","what is the use of atm","how is atm useful","whats atm","tell me about atm","what can atm do","what is an atm for","what is a automated teller machine","what is atm for"],"parameters":[]},{"action":"","name":"FAQ what is beneficiary (new)","priority":3,"replies":["A beneficiary is an account whom you intend to transfer the money using NEFT or RTGS. You need to add all the account details of the receivers account in order to make a successful transaction. There are two types of beneficiary 1)Intra Bank:- When the transfer is intended to the account within the same bank (i.e A to A) 2)Inter Bank:- When the transfer has to made to the account with different bank (i.e A to B/C)"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what does beneficiary mean","waht do you meany by beneficiary","what is interbank beneficiary?","what is beneficiary?","what is beneficiary in funds transfer?","who is a beneficiary","what does beneficiary mean?","what does beneficiary mean in banking","what is the meaning of beneficiary?","do you know what is beneficiary","what is inter bank beneficiary","whats intra bank beneficiary","what is the difference between inter and intra bank beneficary","what is the meaning of beneficiary in banking?"],"parameters":[]},{"action":"","name":"FAQ What is CIBIL","priority":3,"replies":["Credit Information Bureau Limited (CIBIL) is a Credit Information Company. CIBIL collects and maintains records of an individual’s payments pertaining to loans and credit cards and is a key indicator of a persons credit worthiness. You can check your own credit score on CIBIL's website."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["improve cibil score","how do i check my own credit score","why are credit ratings important?","information about cibil","can i know about cibil","can you tell me about cibil","i want to know about cibil","whats cibil","what is cibil"],"parameters":[]},{"action":"","name":"FAQ What is NEFT (new)","priority":3,"replies":["National Electronic Funds Transfer (NEFT) is an Indian system of electronic transfer of money from one bank or bank branch to another. The banks or their branches that support such transactions have to participate in the NEFT network. An updated list of banks and branches that are NEFT-enabled can be found on the Reserve Bank of India (RBI) website. You can do NEFT using your NetBanking."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is neft","neft transfer","what is neft?","neft means ?","how to do neft","what is the way to do neft","what way can i do neft?","from where can i do neft","how to do neft?","what are the steps to do neft?"],"parameters":[]},{"action":"","name":"FAQ What is RTGS (new)","priority":3,"replies":["The acronym 'RTGS' stands for Real Time Gross Settlement, which can be defined as the continuous (real-time) settlement of funds transfers individually on an order by order basis (without netting). 'Real Time' means the processing of instructions at the time they are received rather than at some later time; 'Gross Settlement' means the settlement of funds transfer instructions occurs individually (on an instruction by instruction basis). You can make RTGS from your NetBanking."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how to make a rtgs?","what is rtgs","whats rtgs","what exactly is rtgs","tell me about rtgs","tell about rtgs","how to do rtgs","from where can i do rtgs?","where can i do rtgs from?","i want to do rtgs"],"parameters":[]},{"action":"","name":"FAQ What is the revolving credit facility?(new)","priority":3,"replies":["When you receive your bill, you have the flexibility of selecting any of the following payment options: Pay the total amount due. Pay only the minimum amount due. Pay any amount ranging from the minimum amount due to the total amount due. Should you opt for either of the last two options, then the unpaid amount due is carried forward to the next billing period. This is referred to as the revolving credit facility"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what does revolving credit facilty mean?","what is the revolving credit facility?"],"parameters":[]},{"action":"","name":"FAQ where can Credit card be used","priority":3,"replies":["$cards (both chip and without chip cards) can be used at all merchants purchase where $cards are accepted. $cards can also be used online for purchasing goods online.","Cards (both chip and without chip cards) can be used at all shops or stores where they accept credit cards by swiping or inserting the card at a POS terminal. Cards can also be used online for purchasing goods online."],"suggestions":["Show Shopping Cards","Cashback Offers Card","Show Lifestyle Cards","Movie Offers Cards"],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can i pay my school fee using credit card","can i pay my bills weekly","can i pay school fees using credit card","can i use my credit card for expenses over internet?","is it possible to use the credit card for online expenses","can i make online payments using the credit card?","i want to make online payments using my credit card","i want to us emy credit card for my online shopping","can a chip card be used for online transactions?","can the chip card be used for online transactions?","can i make online payments using the chip card?","is it possible to make online payments using chip card?","i want to purchase online using chip card is it possible?","i have a chip card can i make online purchase?","can i make online transactions using the chip card?","is making online transactions possible using chip card?","is chip card enabled of making online transactions?","i want to make the transactions online using my chip card","can i use my debit card to pay online?","can i make online payment using my debit card?","can i use my credit card for expenses on the internet?","is it possible to use my credit card for expenses on the internet?","can i use my credit card for online transactions?","want to use my card for online transactions","how do i use my credit card to pay my college fee?","i have a chip card can i make online transactions","using my chip card can i book tickets online?","i want to make online payments using a chip card","are chip cards enabled for online transactions?","can i use my credit card for expenses on internet","online shopping","how do online card payments work?","can i get my newly generated pin online?","can i make an internet payment for a month based on my online account information even before my statement for that period has been generated?","what al transactions can i do using credit card","where all can i use my regalia card?","can i make payments using my credit card","is it possible to make a transaction at airport using my credit card?","where is the credit card useful?","uses of a credit card?","what things i can buy with card","how do i use my credit card?","is it possible to pay all sorts of utility bills through online banking?","what are the merchant categories wherein the chip card can be used?","where can i use the chip card","what all places accept the chip card","where can chip card be used?","which all merchants accept chip card?","what all places will accept chip card","i have a chip card where all can i use it?","can chip credit cards be used anywhere?","can chip card be used everywhere?","which outlets have a chip terminal?","which outlets accept chip card?","where all can i use the chip card","where all can i use the chip card?","where all can i use my credit card?","where can i us emy credit card?","what are the uses of my credit card?","at what all places can i use my credit card?","which all places accept credit card?","which al places allow credit card?","what all places will allow me to use a credit card?","how to use a debit card for retail transactions?","where can credit card be used","where can i use the credit card","where can i use my credit card?"],"parameters":[]},{"action":"","name":"FAQ who are you","priority":3,"replies":["Hello there. You are speaking with Enterprisebot. I am Bank's special bot here to assist you 24 x 7. What can i help you with today?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what am i speaking to","what is the name of my bank","who am i speaking to","how ere you feeling","is it robot","what is ur name ?","for which bank do you work?","are you robot?","who are you?","what is your name","who am i talking to","is this robo or human being","are you human or machine?","who are you"],"parameters":[]},{"action":"","name":"FAQ Why different passwords to login and transact?","priority":3,"replies":["There are three kinds of details used to login and validate transactions on Internet Banking: *Login password - The \"Login Password\" is used for logging in and allows you to view your account details. Your login id is your customer id. *Transaction Password - \"Transaction Password\" is required for carrying out financial transactions like bill payment, fund transfers, mobile recharge etc. *Netsecure code - Netsecure is an additional security feature added to have a 2nd factor authentication. Once you register for Netsecure, you can generate a one-time password through SMS, Web-pin or 1-touch Device. This makes your banking transactions safer & free from frauds."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["why are there two different passwords for a single internet banking account","is login password not the same as the transaction password","i am asked for a transaction password for internet banking, why is it so","why are there so many passwords for net banking","is it necessary to keep two different passwords for online banking","why do i need to have two different passwords like login password and profile password","why is the login password different than the transaction password","why we use the different passwords and validations to login and transact?","why do we need the different passwords and validations to login and transact?","i dont understand why have you kept so many passwords for one internet banking account","why do you need me to enter the transaction password even after using the login password once","why are there different passwords like profile password and login password","why are the different passwords and validations to login and transact?"],"parameters":[]},{"action":"","name":"FAQ withdraw cash using credit card","priority":3,"replies":["Yes you can use your credit card for cash withdrawals. The cash withdrawal charge is 2.5% on the amount withdrawn or Rs. 300, whichever is higher. Also finance charges will apply from the date of transactions."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["can i withdraw cash from atm using a chip card","can platinum plus credit card be used to withdraw cash from atm?","is it possible to withdraw cash from atm using a credit card?","can i withdraw cash using @cards:cards","how do cash advances work from credit card?","i want to withdraw cash from my credit card","would like to get cash using my credit card","can i take cash out using a credit card","is there any fee to withdraw cash for business platinum credit card?","how much is the fee to withdraw cash for business platinum credit card?","what are the fees to withdraw cash for business platinum credit card?","how much fees are charged for the withdrawal of cash from business platinum credit card?","if i withdraw cash from business platinum card how much will i be charged?","how much will i be charged if i withdraw cash from my business platinum card?","how much are the charges for the cash withdrawals?","i have withdrawn cash from my credit card how much are the charges?","can i withdraw money with my credit card?","how do i use my credit card at an atm","can i use the credit card in an atm","can i withdraw money using credit card from atm machine?","can i withdraw cash from my credit card?","can i withdraw cash using my credit card?","can i use my credit card at atm?","can i withdraw cash using my credit card?","can a chip card be used to withdraw cash","withdraw cash"],"parameters":[]},{"action":"","name":"FAQ working days (new)","priority":3,"replies":["Bank operates from Monday to Friday 9:00 am to 3:30 pm. Bank will also be open on 1st and 3rd Saturday for full day. The bank will be closed on Sunday."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["is the bank open today","when is the next bank holiday","may i know whether next saturday ut bank will be open so that come down to bank n i hav some doubts","what are the bank hours?","what are the working hours of hdfc","does the bank work on every saturday?","what is the bank timing?"],"parameters":[]},{"action":"","name":"Fee Reversal (new)","priority":3,"replies":["Annual Fee Reversal (api not available)"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i have paid my annual fees and was supposed to receive a refund, but i have not received any","i was supposed to receive a refund of my annual fees do you have any update about the same?","can you please let me know why my annual fees are not yet reversed","what is the reason for my annual fees not being refunded yet","can you please let me know why are my annual fees not yet reversed","i have paid my annual fees and was supposed to receive a refund but i have not received any","can you please check why is my annual fee not yet reversed","why is my annual fee not yet reversed","when will i get the reversal of my annual fees","when can i expect my fees to be reversed","i have not received refund on my fees","i have not got my fees reversed","i want my fees to be reversed","when will i get my fees reversed","i have spent 50000 but my fees are not reversed yet","how do i get the refund on my annual fees on my credit card","how do i get the refund on my annual fees","my annual fee is not being refund yet what is the problem","i want my annual fees to be reversed","why is my annual fee reversal not yet done","why is my annual fee not being reversed","i have not yet received any reversal of my annual fees","i have not yet received any refund of my annual fees","i have spent above 50000 but yet my annual fee is not reversed","i was charged annual fee and was told that if i spend above 50000 i will get the fees reversed","when will the annual fee charged to me will be reversed to my account","reversal of my annual fee on my card","i want my annual fee to be reversed","when will i get my annual fee reversal","i have made the expenses above the limit but my annual fee is not yet reversed","when will you reverse my annual fees","what i have to do to get my annual fee reversed","when will i get the refund of my annual fees","when will my annual fee be reversed","annual fee reversal","why are my annual fees not yet reversed","i have not yet got my annual fees reversed","when will my annual fees be reversed","i have crossed my expenses limit for reversal but have not got the reversal yet","when will my fees be reversed","i was supposed to receive a refund of my annual fees, do you have any update about the same?","please refund my annual fees"],"parameters":[]},{"action":"","name":"help me","priority":3,"replies":["I'm here to help you. What exactly can I do for you today?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["need help on this","can you help me on this one?","some more help i need","cool i want to one more transaction","ok another help i need","can you help me with one more thing","i want more help","i want one more thing","i need to ask something","i have a problem","i have a complaint","i need some help","can you help me","i need help","need help please","could you assist me","help me","can you help me???","i have some queries regarding my credit card bill","credit card payment issue","i need help for my credit card","i have some query regarding credit cards","i have some queries regarding banking and transactions","can u help me","i have some some qury regarding my account","i have a query regarding online ipo asba application","i have nri account with hdfc","i have visited bank also","but no one has giving clearification","i have another question"],"parameters":[]},{"action":"","name":"help me (w-co)","priority":3,"replies":["I'm here to help you. What exactly can I do for you today?"],"suggestions":[],"context":{"currentTopic":["assistance-yes"],"nextTopic":[]},"gambits":["yeah i need help","yes"],"parameters":[]},{"action":"","name":"Hi","priority":3,"replies":["Welcome to Enterprise Bank's Chat Service. My name is Enterprise Bot and I am here to assist you with your query."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["hey how are you","login","hi xxxx","hey there","how are you","sup","hi how are you","hey","good morning","good afternoon","whats up","helllllo","hi i am suraj","my name is suraj","good evening","what is ur name ?","hallo sir","hi team","hi this is rajesh","hello sir/mem.","hi respected sir/ madam","hello sir","hello","hii","how are u","hi how are you?","hello anybody here plus respond","glad to be back","hi"],"parameters":[]},{"action":"","name":"increase credit card limit (w/co)","priority":3,"replies":["Your request for increase in limit has been logged and is under review"],"suggestions":[],"context":{"currentTopic":["credit-limit"],"nextTopic":[]},"gambits":["i want to get a higher limit on my credit card","no i want a higher limit","increase limit to 2000000","increase my limit please","increase limit","i want somehthing with a higher limit"],"parameters":[]},{"action":"","name":"increase credit limit on card","priority":3,"replies":["Limit assigned on your card is reviewed periodically based on usage and payment pattern on the card account. Please call our phone banking officers at +94 (0)11 4 711411 to know if your card account is currently eligible for limit enhancement."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to increase the limit of my card","how can i increase the limit of my credit card","i want to increase my credit card limit","increase my credit card limit","extend my credit card limit","is it possible to extend my credit card limit","how could i extend limit on my card?","i wan tot extend limit on my card","how can i extend my credit card limit?","what is the procedure to increase the limit on my credit card?","how do i increase my credit card limit","how to increase my credit card limit","how to increase the limit on my credit card","how can i enhance the limit on my card?","i want to enhance limit on my card","what should i do to enhance limit on my card?","what is the procedure to enhance the limit on my credit card?","how do i increase my credit card limit?","how do i enhance the credit card limit?","how to elevate the credit card limit?","how to increase the limit for my credit card?","how to update the credit card limit?","what are the conditions to update the credit card limit?","what way can i upgrade the credit card limit?","how do i enhance the limit on my credit card?","how to enhance the limit on credit card","how can i increase my credit limit on my credit card?","i have a limit of 50000 now and want to increse it","if i want to increase the limit over my credit card what should i do?","what way can i enhance my credit card limit","i want to increse the limit over my card to 100000","how can i make limit over my card to 400000","how to increase my credit usage","how to increase my credit score","i want a larger credit limit","increase credit limit","i want to enhance my credit limit","i want to enhance the limit on my credit card","how do i upgrade my credit card limit?","i want to upgrade the limit on my credit card","i want to get a premium limit on my credit card","i want to get a higher limit on my credit card","how do i get a larger credit facility on my existing credit card","how can i upgrade my credit card","credit card limit enhancement","enhance my credit limit","can i increase my credit card balance","can i increase my card limit?","increase the credit card limit"],"parameters":[]},{"action":"","name":"increase daily withdrawal limit","priority":3,"replies":["The daily cash withdrawal limit for a card is fixed according to the bank's norms and the same cannot be changed."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what is daily limit","is it possible to change these limits on my debit card?","change my daily limit to 200000","is there a way to get daily usage limits for my debit card for usage at atms and merchant outlets?","how can i get daily usage limits for my debit card for usage at atms and merchant outlets?","what are the daily usage limits for my debit card for usage at atms and merchant outlets?","yes change daily limit to 200000","can i change daily limits on my debit card?","how can i change daily limits on my debit card?","is it possible to change daily limits on my debit card?","which card would you like to change the daily limit for?","can i increase my daily withdrawal limit?"],"parameters":[]},{"action":"","name":"Insurance outstanding","priority":3,"replies":["You currently have an EMI of INR 5675 to be paid for your $Insurance","You currently have an EMI of INR 5675 to be paid for your Vehicle Insurance."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["emi"]},"gambits":["is there any insurance emi pending?","how much is my emi for my insurance","what is my life insurance outstanding amount","what are my pending emi for my insurance?","how much emi is to paid on my life insurance","do i have any outstanding on my life insurance","do i have any outstanding on my insurance","show my outstanding on life insurance","any outstanding amount on insurance","insurance outstanding","how much of my insurance amount is to be paid?","do i have any outstandings on my insurance?","how much is my insurance outstanding amount","show my outstanding on my insurance policy"],"parameters":[]},{"action":"","name":"interest rate breakup (w/co)","priority":3,"replies":["the rate is benchmarked on the Bank PLR + 100 basis points. Hence it is 9.75% + 1.00% = 10.75%"],"suggestions":[],"context":{"currentTopic":["rate","emi"],"nextTopic":["rate","emi"]},"gambits":["i need to understand how you get that interest rate","can you explain to me why my emi is so high'","my interest rate is so high. whats the reason","why is my emi so high","why is my interest rate so high","why","no way","what","how is it arrived at","how did you arrive at that","why is it so high"],"parameters":[]},{"action":"","name":"Interest rate for account","priority":3,"replies":["Currently you have 5% rate of interest on your account","Currently you have 5% rate of interest on your $account"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["what interest am i getting on my savings account","how much interest will i get on savings account","tell me the interest rate on my savings account","whats the rate of interest for my savings account","how much rate of interest am i gaining","what is the rate of interest am i getting","what rate of interest am i gaining on my savings account","how much is the interest on my savings account","whats the interest on my savings account","how much is the interest on my savings account","what rate of interest am i gaining on my savings account","how much is the rate of interest on my savings account","what is the rate of interest am i getting","how much rate of interest am i gaining","whats the rate of interest for my savings account","tell me the interest rate on my savings account","how much interest will i get on savings account","what interest am i getting on my savings account","what is the interest on my savings account","what rate of interest am i gaining on savings account","what is the rate of interest am i ganining in my savings account","savings rate?","whats your saings rate","how much will i earn in savings account","whats my savings rate","savings rate of interest","savings roi","how much do you give in your savings account","what intrest am i getting on my savings account?","what is the rate on my savings acc?","how much am i earning on savings acc?","what rate of inters am i getting on my savings ac?","how much intrest am i getting on savings acc?","how much intrest on savings acc?","whats your savings rate","what is the interest","what is the interest rate on a savings account?","what is the interest rate on your senior citizen savings account","interest rate for senior citizen accont","say me rate of interest of saving account","what are the interest rates?","whats the interest on my savings account"],"parameters":[]},{"action":"getInvest","name":"Invest","priority":3,"replies":["Based on the above i would recommend: 1. Index mutual fund as its a small amount compared to your overall net worth. We would recommend you to hold the investment for 3 years with an expected return of 18% but can vary depending on the market. 2. You can look at mid caps as well."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i want to invest 50000 every month and my annual income is 3200000 my age is 32 i want to invest for 5 years and am yes likely to break before maturiy 3213","where can i invest my money","invest my money","ok i have some more money left over somehow i would like to invest that","ok i still have some more money left over. i would like to invest that","ok i have some more money left over i would like to invest that","where can i invest?","i want to invest","i want to invest some money","invest","could you advice me on investment as well","need to invest","i wish to make an investment","i want to make investment","i would like to invest","investment","i want to make investments","where should i invest?","i have 50000 what should i do and i am not like to break it","i want to invest 50000 every month and my annual income is 32,00,000 my age is 32 i want to invest for 5 years and am yes likely to break before maturiy 3213"],"parameters":[]},{"action":"","name":"invest buy","eventName":null,"priority":3,"replies":["Congratulations Sir! your investment of INR ~amount~ for ~duration~ has been made. You will shortly receive an email with more details."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["buy reliance","buy lnt","ok buy l n t","buy l&t","buy l&t and my ipin is xxxx","ok buy l&t"],"parameters":[{"name":"amount","isRequired":true,"priority":1,"prompt":"Please enter the amount you would like to invest.","suggestions":["10000","25000","50000","100000"],"entityName":"sys_number","intentName":"invest buy"},{"name":"duration","isRequired":true,"priority":2,"prompt":"Please enter the duration of this investment.","suggestions":["30 days","60 days","3 months","6 months"],"entityName":"sys_any","intentName":"invest buy"},{"name":"account","isRequired":true,"priority":3,"prompt":"From which account you would like to make this investment?","suggestions":["Savings account","Current account","Credit card"],"entityName":"account","intentName":"invest buy"}]},{"action":"","name":"invest short but better","priority":3,"replies":["1. What about listed NCDs of Reliance Indutries at 11% 2. There is an L&T infra bond at 8% which is tax free based on your annual income we see that you are in the 25% tax rate which makes both these investments equal as you will loose 3% out of the 11% in tax in the reliance NCD while the return of L&T is tax free. Also L&T is guranteed by the Government"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["invest3"]},"gambits":["i don't like equity","no i don't like equity","but i don't like equity","no i dont want equity","i dont like equity","i dont like equity any other option?","no i hate equity its too risky","i need a better return than 6%","i want something short term but with a better yield than 6%"],"parameters":[]},{"action":"getxtransactions","name":"last transactions","eventName":null,"priority":3,"replies":["Which transactions would you like to view?"],"suggestions":["Current account transactions","Savings account transactions","Credit card transactions"],"context":{"currentTopic":[],"nextTopic":["lasttransactions-followup","transaction-credit","transaction-current","transaction-savings"]},"gambits":["can you get the details of my transactions","can you show my transaction details","show transaction details","transaction details","where all am i spending?","where all have i been spending","where am i spendit now a days","where am i spending?","what were the last 10 transactions i made?","what are my last 5 transactions","can you show my last few transactions","i would like to view my last transactions","show me the last few transactions","i want to see a few last transactions","i like to know the last transaction status","show transactions","could you pull up my last few transactions for me","can you show some transactions to me","show me some transactions","show me a few transactions","5 large transactions please","what were my last 5 transactions","what were my last 10 trasnactions","what are my last 5 transactions?","show last 8 transactions","what was my last transaction","what was my last transaction at bank?","show me my last months transaction","show me my last 10 transactions","last 6 transactions","tell me my last 10 transactions","show me my last 20 transactions","last 10 transactions","tell me my last 7 transactions","what are the last 5 transactions on my credit card","last 10 transactions on my thank you credit card","what was my last transaction?","what are my last 3 transactions?","what are the last 8 transactions i have made?","show me the last 3 transactions made","what are my last 10 transactions?","how do i see my transaction history?","show me details of my last transaction?","waht was my last transaction?","last transaction was?","give me the details about my transaction history","show me my last 3 transactions","show me my last 4 transactions","show last 5 transactions","i want my transaction details","i want my transaction etails","i want my last transaction","show me my last 5 transactions","show my last 3 transactions?","can you show me my last 5 transactions","can you show my last 5 transactions?","shoe me the last 5 transactions","9th july rs 115 has debit from my account....please give me detail of this transaction.","show my last 5 transactions","details of my transactions"],"parameters":[]},{"action":"","name":"last transactions (credit card)","priority":3,"replies":["Following are your transactions for ~duration~ from your Credit card."],"suggestions":[],"context":{"currentTopic":["transaction-credit"],"nextTopic":[]},"gambits":["credit card transactions","last transactions on my credit card","last 3 transactions on my credit card","my credit card transactions","last few transactions on my credit card","can you show my last few transactions on credit card","can you help me to show last 3 credit card transactions","show my last credit card transactions please","please show my last 3 credit card transactions","show last 3 cc transactions","what are my last 5 cc transactions"],"parameters":[{"name":"duration","isRequired":true,"priority":1,"prompt":"Please enter the duration you would like to view your credit card transactions","suggestions":["15 days","30 days","60 days"],"entityName":"sys_any","intentName":"last transactions (credit 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Your patience is highly appreciated","Your $loan application is presently under consideration at our sanctioning office and you would be informed about the approval shortly. 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It was great servicing you and look forward for another fruitful relationship with you. Thank you"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["close my loan","please close my car loan using my savings account balance","close my loan please","loan closing formalities please","personal loan closure please","close all my existing loans","close all my loan accounts please","close my education loan","i want to close my card loan","i want to wind up the loan account","i want to finish up the loan account","get done with the laon","get done with the car loan","i wanna wind up the car loan","want to get done with the loan account","close my car loan account","loan account closure","car loan closure","close all my loan accounts","wrap up the loan accounts","i want to wind up the education loan that i borrowed last year","i have to pl vide num 223344 i need to close both loan forcefully pls help","need to speak regarding personal loan clearance","please close my car loan using my savings account balance"],"parameters":[{"name":"iPin","isRequired":true,"priority":3,"prompt":"Please enter your Ipin to complete the transaction.","suggestions":[],"entityName":"sys_number","intentName":"Loan closure"},{"name":"account","isRequired":true,"priority":2,"prompt":"Which account would you like to use to close the loan?","suggestions":["current account","savings account"],"entityName":"account","intentName":"Loan closure"},{"name":"loan","isRequired":true,"priority":1,"prompt":"Which loan account would you like to close?","suggestions":["car loan","personal loan","gold loan","home loan"],"entityName":"loan","intentName":"Loan closure"}]},{"action":"","name":"Loan Repayment Schedule","priority":3,"replies":["Very well. The repayment schedule for ~loan~ has been mailed to your registered mail id."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["auto loan repayment schedule please","please mail me my personal loan repayment schedule","auto loan repayment schedule please","what is the repayment schedule of my home loan","what is the schedule to repay my loan?","what is the loan repayment schedule","schedule to repay the amount that i have borrowed from bank","what is the schedule to repay my loan","how are my loan installments scheduled?","whats the agenga to repay my loan?","how do i plan my loan repayment?","plan to repay the loan","how is my loan repayment scheduled?","how are my loan installments planned?","how is my loan repayment planned?","show me my car loan repayment schedule","i want to know how are my car loan repayment installments scheduled?","i have made a car loan can i know the repayment scheme?","i have a loan ongoing would like to know the installmets planned","i want to plan the repayment of my loan","how can i plan the installments for my loan repayment?","what is the schedule for loan repayment installments?","how much installments do i have to pay every month?","what is my loan repayment timetable?","whats the timetable for my loan installments payback?","how do i schedule my loan payback?","loan payback time table?","i want the agenda for my loan payback","i want the agenda for my loan repayment","please mail me my personal loan repayment schedule"],"parameters":[{"name":"loan","isRequired":true,"priority":1,"prompt":"For which loan do you want to know the repayment schedule?","suggestions":["car loan","personal loan","gold loan","home loan"],"entityName":"loan","intentName":"Loan Repayment Schedule"}]},{"action":"","name":"loan interest cost","priority":3,"replies":["Your interest rate is 10.75% on your loan"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["emi","rate"]},"gambits":["rate of interest on my home loan","whats the interest rate i am paying on that","whats my interest on my loan","ok whats the interest rate on that?","whats the interest rate on my loan","rate of interest on my loan","rate of interest on my home loan","what's the interest i am paying on that loan?","what is the interest i am paying on that loan?","what's the interest rate on that loan?","interest rate on mortgage","cost on my mortgage","what is the interest rate of my mortgage","whats the interest rate on my mortgage","whats the interest rate on my car loan?","how much am i paying as interest on my car loan?","whats the rate of interest on my loan?","how much is the rate of interest being charged on my loan?","interest on my loan?","loan interest rate?","rate of interest on my car loan?","i want to know what is the percentage of interest for loan in your bank","whats the interest rate i am paying on that loan?"],"parameters":[]},{"action":"","name":"lost card new card (w/co)","eventName":null,"priority":3,"replies":["Your card has been successfully blocked & you will receive your replacement card in 5 working days. Anything else I could help you with?"],"suggestions":[],"context":{"currentTopic":["lost-card","credit-card"],"nextTopic":["credit-card"]},"gambits":["sure","yes please","could you please"],"parameters":[]},{"action":"getbalance","name":"Lost card transactions (w/co)","priority":3,"replies":["Is there a problem ?"],"suggestions":["it looks good","there is a problem"],"context":{"currentTopic":["lost-card","credit-card"],"nextTopic":["lost-card","credit-card","ok"]},"gambits":["yes","please","ok","yes please"],"parameters":[]},{"action":"blockcard","name":"Lost my credit card","priority":3,"replies":["Your card has been blocked. Would you like to view your account balance to ensure that there have been no unrecognized charges?"],"suggestions":["No","Yes"],"context":{"currentTopic":[],"nextTopic":["credit-card","lost-card","Lostmycreditcard-followup"]},"gambits":["can you block my card","my card was stolen yesterday","my card was stolen","card blok","can you blok my card i lost it","can you blok my card","can you blok card","blok card","my card was snatched can you block it?","my card stolen block please","my card stolen block it","someone stole my card","please block my card it was stolen yesterday","my card was snatched can you block that","someone snatched my card","card snatched by someone","card snatched in train","me card was snatched","can u blok my card?","can you blok my card?","ive lost my card","oh and i cant find my credit card could you please block that for me?","lock credit card","please help me to lock my card","how do i lock my card","can you help me to lock my card","can you lock my credit 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my credit card","my credit card fell down while traveling","somebody stole my credit card","my dog eat my credit card","my dog ate my credit card","my credit card is stolen","i want to block my credit cars","i lost my debit card","lost my amex cardlost my debit card","lost my amex card","lost my master card","lost my visa card","i @lost:lost my @cards:cards my verification code is @verification:verification @decision:decision send me a new card","can you block my debit card my ipin is xxxx","i forgot my debit card somewhere can you please block that for me? yes send me a new card","i forgot my debit card somewhere can you please block that for me?","i forgot my debit card somewhere. can you please block that","i forgot my debit card can you please block that","i cannot find my debit card","i cant find my credit card","cant find my debit card","also can you block my debit card","i forgot my debit card some where","also i lost my debit card block that for me","need to block my debit 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It will be couriered to your mailing address within 3 to 5 working days."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["need a demand draft","i want make a dd","i want to make a dd","i want a demand draft","i want to make a demad draft of 5000 payable at pune","make a demand draft for me","i need a demand draft","get a dd of 5000","make a dd of 12345 in name of mike robotics","i want a dd in name of mike robotics","get me a dd in name of mike robotics","demand draft of rs 5000","demand draft of 5000 payable at pune","dd of 5000 in name of mike robotics payable at pune","please make a dd in name of mike robotics of rs 4000","please give me a demand draft","make me a dd","please make a demand draft amounting 5000","please get me a dd payable at pune","make a dd xxxx","can you make a demand draft for me?","please make me a demand draft","i need a demand draft in name of mike robotics","make me a dd of 5000 payable at bangalore","i want a demand draft of 5000","i want a demand draft payable at pune for rs5000 and deliver it to 406 mike robotics winners court lullanagar pune 411040","create a dd for me","want a dd","make dd","make a dd","make a dd for me","need to make a dd for mcgm","make a demand draft","request for demand draft","i need to make a request for demand draft","can you create a demand draft worth 5000 payable at pune?"],"parameters":[{"name":"account","isRequired":true,"priority":4,"prompt":"From which account would you like to create this Demand Draft?","suggestions":["current account","savings account"],"entityName":"account","intentName":"Make Demand Draft"},{"name":"verification","isRequired":true,"priority":5,"prompt":"Please enter your iPin for verification","suggestions":[],"entityName":"sys_number","intentName":"Make Demand Draft"},{"name":"city","isRequired":true,"priority":3,"prompt":"To which city do you want to make the Demand Draft payable at?","suggestions":["New Delhi","Bangalore","Pune","Chennai","Hyderabad"],"entityName":"sys_any","intentName":"Make Demand Draft"},{"name":"name","isRequired":true,"priority":2,"prompt":"In whose name would you like to create the Demand Draft?","suggestions":[],"entityName":"sys_any","intentName":"Make Demand Draft"},{"name":"amount","isRequired":true,"priority":1,"prompt":"For what amount would you like to make a Demand Draft?","suggestions":["1000","5000","10000"],"entityName":"sys_number","intentName":"Make Demand Draft"}]},{"action":"","name":"Maximum loan amount (new)","priority":3,"replies":["Congrats ! You are eligible to take ~loan type~ of amount INR 50,000. The duration will be ~duration~ year."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["maximum loan amount","what is the maximum loan amount","what is the limit of education loan"],"parameters":[{"name":"salary","isRequired":true,"priority":1,"prompt":"Please enter your in-hand salary","suggestions":["25000","50000","100000"],"entityName":"sys_number","intentName":"Maximum loan amount (new)"},{"name":"duration","isRequired":true,"priority":3,"prompt":"Please select the duration of loan","suggestions":["1 year","2 year","5 year","10 year"],"entityName":"sys_number","intentName":"Maximum loan amount (new)"},{"name":"loan type","isRequired":true,"priority":2,"prompt":"Please select the loan type","suggestions":["car loan","personal loan","gold loan","education loan","Loan against property"],"entityName":"loan","intentName":"Maximum loan amount (new)"}]},{"action":"","name":"minimum payment credit card","priority":3,"replies":["The minimum amount you can pay to avoid late fees is Rs. 5000 which is 5% of your total dues. 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You will receive your new Cheque Book in 7 days. Is there anything else i can assist you with?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["assistance-yes"]},"gambits":["send m a new check book","get me a new check book","get me a new checkbook","send me a new checkbook","send me a new check book","send m a new cheque book","send cheque book","send check book","get check book","get cheque book","@get:get2 new @cheque:cheque1 book @verification:verification","send me a new cheque book","send me new check book","send me a new cheque-book","i need a new checque book","need a new cheque book for mike robotics","need cheque book for mike robotics","can you send me a new cheque book","request for cheque book","need a new cheque book for mike robotics","need a new","i want a new cheque book","when is my cheque book coming","please issue me a check book","checkbook","check book","chquebook","chque book","chequebook","new chequebook","how to apply for new cheque book","how to initiate request for cheque leaves?","how do i apply for a cheque book?","want a new cheque book","need new cheque book","what are cheque book charges","what are the charges fir new cheque book","need a new cheque book"],"parameters":[{"name":"verification","isRequired":true,"priority":1,"prompt":"Sure, just enter your verification pin to order a cheque book.","suggestions":[],"entityName":"sys_number","intentName":"need a new cheque book"}]},{"action":"","name":"new beneficiary","priority":3,"replies":["Congratulations ! 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Could you provide me with some more information as to what you didn't like? This will help us do better next time"],"suggestions":["Cancel Feedaback","Email Us","Speak to an Agent","Request Callback","Request Callback"],"context":{"currentTopic":[],"nextTopic":["suggestions"]},"gambits":["you need to improve","very poor system","very poor response","poor system","bad system","you are not so good","i just dont like you","you are not doing well","i dont like you","you are very poor","this is not a good system","not a good service","i dont like this system","leave feedback","i dont like it!","boo","☹","complaint","i don't like this service","this is crap","your service sucks","your crap","this sucks","i dont like this service","this is horrible service","you are stupid","i'm angry","loser bot get lost","service is poor","your service is horrible","pathetic service","i need to be able to get better service","whats wrong with your service","can you not get a real person to answer me","you are never correct","u suck","your horrible","poor service","i need to file a complaint against you","i want to speak to a manager","escalate this","call your manager","you are horrible","your service is pathetic","bad service","need to design ur self well","i am not satisfy your reply","i think your wasting my time","i feel very bad your service thanks for your chating","no worry. you are uncooperative. i will address to mr. puri","i just want to know some details because i m very iritate with the service of hdfc bank","hdfc is the worst bank i have seen till now..u keep asking for unnecessary documents..will be giving a very poor review of ur services on social media","i am really so much unhappy with your service","now i am going to complaint to rbi","non of the person who can take care of customer","no one responding to me properly","very upset with the service","i am not satisfy with your reply","improve yourself"],"parameters":[]},{"action":"","name":"progressive dispute form","priority":3,"replies":["Subsequent to submission of the CDF form, the bank intimates the merchant of the disputed transaction. 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Transfer Amount: $amount
Source Account: $account
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Transaction ID is 4478903456 for your future reference."],"suggestions":[],"context":{"currentTopic":["transfer"],"nextTopic":[]},"gambits":["can you please repeat the transfer","please repeat the same","repeat this transfer","repeat the same transfer","repeat transfer","do the same again"],"parameters":[{"name":"verification","isRequired":true,"priority":1,"prompt":"Please enter your iPin to transfer","suggestions":[],"entityName":"sys_number","intentName":"repeat transfer (w/co)"}]},{"action":"","name":"Request Call-Back","priority":3,"replies":["Thank you for placing your request for a callback. Our Customer service agent will definitely call with you in a while. What else can I help you with?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["assistance-yes"]},"gambits":["request callback"],"parameters":[]},{"action":"","name":"Reset","priority":3,"replies":["No Problem. Is there anything else you would like me to help you with?"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["reset","exit"],"parameters":[]},{"action":"","name":"Shift_account_newbranch","priority":3,"replies":["You can transfer you account to any Bank Branch. Please visit the branch you wish to transfer your account to. Post changing the branch for your account you will retain the same account number, cheque book and Netbanking details."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["how to shift my account","shift account","how to shift my account to other branch","what to do if i want to shift my account to another branch","i want to shift my account to pune branch","i am getting transferred from mumbai to pune so i want to shift my account to pune branch","can i transfer my account to pune branch","can you please help me to transfer my account from mumbai to pune branch","i am relocating to pune so can i transfer my account to the pune branch","is it possible to transfer account from one branch to another branch","can i change my branch without changing the account number","will the account number remain the same if i transfer my account to another branch","i currently tranferred my acount to new branch will my account number remain the same","i want to shift my account to some other branch","help me in shifting my account","what to do to shift my account to new branch","i want to shift my account to new branch"],"parameters":[]},{"action":"","name":"show charges (new)","eventName":null,"priority":3,"replies":["Following are your Credit card transactions:"],"suggestions":["Credit card bill","Report Fraud","Account Statement"],"context":{"currentTopic":[],"nextTopic":["details","showcharges"]},"gambits":["show charges on my card","where am i spending these days?","where am i spending?","where did i spend so much money","where did i spend so much","where have i spent on in last week","where have i spent on in last 10 days","my last month spends","my last month spends on fuel","what are my recent spends?","where am i spending","where am i spending money?","what am i spending on these days","what am i spending on","cool can you tell me where i spent over 1000 rupees?","cool can you tell me where i spent over 1000","cool and can you tell me where i spent over 1000","can you tell me where i spent over 1000","i want to know how much i have spend on starbucks last week","how much have i spend on flipkart last month","how do i know my transactions are secuire?","did i spend on flipkart last month?","show me 1000 rs charges on my credit card","show me charges of 1500 or more in this month","show me charges over 1000 on my credit card","how much did i spend in last month","how much did i spend in last 4 months","what are my last months expenses","what are my expenses for last 3 months","expenses for last month","expenses for 3 months","my expenses over 4 months","my expenses for 2 months","how much did i spent in last 3 months?","my expenses for last 4 months","how much did i spend in last month?","how much did i spend in last 4 months?","my expenses for last 5 months","show me charges above 1000","what are these charges on my credit card on thursday","there are some charges on my credit card. what are they","please tell me what has been charged to my credit card on 23/11/2015","what was charged on my credit card on thursday","show me the expenses on credit card for may 5th","show me expenses over 1000 on my credit card","did i pay ravina 2000 last month","how much did i spend at flipkart","show me my expenses at flipkar","show expenditure at amazon","how much did i spend on shopping?","how much did i spend on flip cart","how much did i spend on booze last month","how much did i spend on hotels last month","where did i spend money yesterday","how much did i spend at starbucks in may","how much did i spend at in bling decor","how much did i spend on flipkart?","how much did i spend on flipkart","how much did i spend on flipkart last month","how much did i spend last month","where did i spend money yesterday?","how much money did i gave ravina?","how much money did i give ravina yesterday","how much did i give ravina","how much did i spend last week","where all did i spend last week","where did i spend on 4th jan?","what are my expenses on last sunday","how much did i spend on 4 february","what are my expenses in march?","where did i spend in march?","how much did i give ravina?","how much money did i give ravina?","how much did i spend on flipkart last month?","i want to know where i spent my money last month","where did i spend last week?","where did i spend last month?","how much did i spend last week?","how much did i give to ravina on 22 june?","where did i spend money on tuesday?","what are expenses for last week?","what are my expenses for last week?","what are my expenses on last sunday?","how much did i spend on 1st janaury?","how much did i spen on 1 janaury","how much did i spend on 1 janaury?","how much did i spend on 1 january?","how much did i spend on 4th feb?","how much did i spend on 16th jan?","where did i spend on 4th march?","where did i spend on tuesday?","show my expenses on 4th june","where did i spend above 2000?","what are expenses in march?","what are my expenses in march","how much did i spend in march?","what all are my expenses in march?","my expenses in march?","expenses in march?","where did i spend money on last tuesday?","how much did i spend in last week?","what did i spend my money on last month","where did i spend money last month","where i spend money last month","how much did i spend on starbucks last month","how much have a spent on irish house the last year","how much did i spend at starbucks","how much did i spend on fuel","how much did i spend on transportation","how much did i spend on transportation in the last 3 months","whats my largest expense in the month","show me the details of the charges on my credit card","how much did i spend on my credit card this month?","how much did i get paid in the last 6 months","show expenses above 5000","expenses greater than 4000 last week","show the expenses below 5000","i want the details of expenses of transactions lower than 6000","transactions greater than 6000 made in last week","show all the expenses above 5000 on flipkart","give me the transactions above 5000 in janaury","get all the transactions below 4000","i want the details of my transactions at flipkart","i saw my statement there are a lot of transactions can you show please show how much did i spend at flipkart?","show me money spent at starbucks","what were my spendings at flipcar","show me travel expenses","show me expenses at starbucks","show charges less than 500","what are the transactions above 500","show charges less than 5000","show me the charges less than 5000","how much did i spent on amazon","show me my spending in starbucks last month","show me my bank charges from last month","how much did i spend last month?","what were my expenses on online shopping?","how much have i spent in the last month?","show credit card charges"],"parameters":[]},{"action":"","name":"show charges details (w/co)","priority":3,"replies":["We will send a detailed statement to your registered e-mail ID. (api not available) How else can i be of your help?"],"suggestions":["Credit card due date","Last 10 transactions","Credit card bill"],"context":{"currentTopic":["details","showcharges"],"nextTopic":[]},"gambits":["show details please","details please","details","can you please break up","give me more details of this","i need details of this","show more details please","can you pass more details","i need to see this in more detail","show details"],"parameters":[]},{"action":"","name":"Speak to an Agent","priority":3,"replies":["Sure, please hold while I connect you to our agent."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["i need to speak to an agent","make me a call to an agent","transfer me to a person to talk to","take me to a person to talk to","i need to talk to an agent","can i talk to any person","i need to talk to some person","take me to a person","can i talk to a person","redirect me to an agent","i want to talk to a person","direct me to an agent","take me to a real person","speak to an agent","talk to an agent"],"parameters":[]},{"action":"","name":"stop payment","priority":3,"replies":["Cheque number ~chq-num~ has been blocked","Cheque number ~chq-num~ to ~name~ has been blocked"],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["please block chq no. 11111","stop payment on chq no. 11111","can i do a stop payment on cheque no. 1111111","stop payment on chq no. 11111","please block chq no. 11111","block cheque 11111","request for stop cheque payment","stop payment on chq no. 321313","pleas stop my cheque payment","can you pleas stop my cheque payment","please stop my cheque payment","can you please stop my cheque payment?","can you stop my cheque to pranay?","please stop my cheque","stop my cheque to ravina","please cancel my cheque","how to make stop payment for cheque issued?","how to cancel a cheque?","can i do a stop payment on cheque no. 1111111"],"parameters":[{"name":"name","isRequired":true,"priority":2,"prompt":"Please enter the receipent of this cheaque.","suggestions":[],"entityName":"sys_any","intentName":"stop payment"},{"name":"chq-num","isRequired":true,"priority":1,"prompt":"What cheque number would you like to block?","suggestions":[],"entityName":"sys_number","intentName":"stop payment"}]},{"action":"","name":"transaction dispute","priority":3,"replies":["For any transaction dispute, fraud or suspicious activity on your card please provide a duly filled in Cardholder Dispute Form (CDF) or call our 24 hour helpline at 1800-00-0000. You can access the form at http://goo.gl/18ZKLG If you have lost your credit card please block it immediately."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["help me with chargeback","fraudulent transaction on my credit card","i want to report a suspicious activity in my account","i want to report a fraud","want to report fraud","report fraud","i need to complain about an unrecognized charge","how do i claim that there has been a fradulent transaction","i dont recognize a payment in my account. what should i do?","i need help with a charge i cannot recognize what should i do?","i dont recognize a payment in my account","there are incorrect charges in my credit card statement","i need help with a charge i cannot recognize","i think someone has used my card","i did not even use my credit card yesterday but there are charges on my credit card for going to starbucks","there are major issues with the transactions on my credit card","someone charged my card last 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chargeback?"],"parameters":[]},{"action":"","name":"Transactions are ok (w/co)","priority":3,"replies":["Glad to hear that. Could I help you with something else?"],"suggestions":[],"context":{"currentTopic":["credit-card","lost-card","ok"],"nextTopic":["credit-card","lost-card","ok"]},"gambits":["looks good","its ok","theres no problem that i can see","the transactions are fine","phew. thank god there has been no transaction since i lost the card!","looks fine"],"parameters":[]},{"action":"gettransfer","name":"transfer money","priority":3,"replies":["Your transfer of ~amount~ to ~beneficiary~ from your ~account~ is successful."],"suggestions":["Pay credit card bill","Account balance","Show credit card dues"],"context":{"currentTopic":[],"nextTopic":["transfer","transfermoney-followup"]},"gambits":["can you help me sending some money to india","can you help me sending some money to ia","can you help me sending some money to my friend","can you send some money to my friend","i would like to send some money to ida","i would like to send some money to a friend","could you assist me with making a 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purpose of your transfer?","suggestions":["Personal","Rent","bill payment"],"entityName":"sys_any","intentName":"transfer money"},{"name":"mode-of-transfer","isRequired":true,"priority":4,"prompt":"Please enter your type of transfer from the following: NEFT, RTGS, IMPS","suggestions":["NEFT","IMPS","RTGS"],"entityName":"sys_any","intentName":"transfer money"},{"name":"amount","isRequired":true,"priority":3,"prompt":"What amount would you like to transfer?","suggestions":["20000","10000"],"entityName":"sys_number","intentName":"transfer money"},{"name":"account","isRequired":true,"priority":1,"prompt":"From which account would you like to transfer the funds?","suggestions":["current account","savings account"],"entityName":"account","intentName":"transfer money"}]},{"action":"","name":"Transfer money savings to current","priority":3,"replies":["INR ~amount~ has been transferred to your ~to~."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":[]},"gambits":["transfer money","transfer 50000 from savings to current","move 50000 from my current to saving account","trf 50000 from savings to current","trf from savings to current","could you please transfer 5000 from savings account to my current account","transfer money to current from savings account","5000 from savings to current","transfer 5000 from savings to current","transfer 50000 from my current account to savings account","transfer 60000 from current to savings","transfer from savings to current"],"parameters":[{"name":"From","isRequired":true,"priority":1,"prompt":"From which account would you like to make the transfer?","suggestions":["current account","savings account"],"entityName":"account","intentName":"Transfer money savings to current"},{"name":"verification","isRequired":true,"priority":4,"prompt":"Please enter your iPin to complete this transaction.","suggestions":[],"entityName":"sys_number","intentName":"Transfer money savings to current"},{"name":"amount","isRequired":true,"priority":3,"prompt":"Please enter the amount you wish to transfer","suggestions":[],"entityName":"sys_number","intentName":"Transfer money savings to current"},{"name":"To","isRequired":true,"priority":2,"prompt":"To which account would you like to make the transfer?","suggestions":["current account","savings account"],"entityName":"account","intentName":"Transfer money savings to current"}]},{"action":"getCCFeatures","name":"Types Features & Credit Card charges(new)","priority":3,"replies":["Sure. Bank offers a variety of 37 cards. Below is the list of our featured Credit Cards."],"suggestions":[],"context":{"currentTopic":[],"nextTopic":["new-card"]},"gambits":["well let us choose one of my credit cards","choose a credit card","what are the annual fees for regalia card","show me the card with lowest annual fees","show all cards","show me all credit cards","show me a card good for shopping","show me annual fees of regalia card","show me annual fees of platinum times card","solitaire card details","cards with dining offers","no show me something specifically good for travel","i was thinking of ordering a new credit card any suggestions","i was thinking of ordering a new credit card any suggestions??","show me some credit card","show me more cards","view more cards","can you show me different credit cards you offer?","suggest credit cards","view credit cards","credit card features of allmiles card","show cards with zero annual fees.","welcome benefits","show shopping cards","snapdeal card","show shoppping 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cards?","show me features of regalia card","show some credit cards","show credit cards","show me some credit cards","what are the features of regalia card","show regalia card feature","regalia card feature","regalia cards feature","features of regalia card","show me features of regalia credit card","show me jet privilege card","show me a super premium card","show me credit cards with lowest interest rates","which is card is free for lifetime?","lifetime free card","show me the diners club black card","show all diners club cards","show diners club rewardz card","show me the corporate platinum card","show me business platinum card","show me a purchase card","show me distributor card","show me your shopping cards","which cards will give me lounge access","show me shopping cards","need a fancy card with lounge access","what is the maximum credit card limit?","which card has the maximum credit limit?","show me credit cards","show me travel card","which cards give me lounge access","i want to see a good travel card","show me travel cards","can you show me a card with fuel benefits?","card with petrol offers","show me cards with zero annual fees","what are the types of credit cards???","what are the late payment fees for credit card","i want to see types of credit cards","what are the type of credit cards","do you have a credit card for me","what types of credit cards do you have?","show me a good credit card","all types of credit card","can you show some credit cards","business corporate regalia with cashback offer","how much will be the charges for the paying the credit card bill late","what are the charges for late payment of credit card bill","tell me the cards types","tell me what are the types of credit cards","tell me the types of credit cards","i want to see what all types of credit cards","show me the types of credit cards","i want to see the types of credit cards","i want to know the credit card types","i want to know the types of credit cards","show what all 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fees for a credit card?","what are the annual fees for a credit card?","yearly free credit cards are available?","can u tell the monthly and yearly charges..please","what are the joining fees for credit card?","how is the interest amount calculated on bank credit card?","is there any formula to calculate interest amount on bank credit card?","how is intrest amount calculated for my credit card?","what is the method of calculating intrest amount for my credit card?","i use a credit card how is the interest calculated?","how is the intrest calculated on my choice credit card?","how does axis calculate the interest on credit card?","how is the interest on my credit card calculated?","what are the interest charges on my credit card?","how much intrest is charged on credit card?","how much interest is charged on my credit card?","how can i find the interest charged on my credit card?","what amount of interest is being charged on my credit card?","what interest charges do i pay on my credit 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choice card","show my choce card","what are the cashback features of gold card","what are the cashback features of my choice card","what about neo card","how do i find a good credit card for my self","what are the best credit cards you offer","can you recommend a credit card for me i travel a lot","what are the fuel surcharge benefits of neo card","which are the premium cards","show my choice card","neo card","show neo card","what is the apr on neo cards","how does this compare to my choice card","what are the cashback features of my choice credit card?","what are the cashback features of neo card","show me neo card","what are the rewards features of neo cards","what are the cashback offers on the same?","what are types of credit card?","features of my zone card","card with higest credit limit","card with highest credit limit","best travel rewards card","card with lowest apr","card with lowest interest on balance","no annual charges card","card with no annual charges","card with least 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